Welcome to the Unofficial Salesforce Commerce Cloud Podcast. We created this Podcast to give everyone access to each other to share ideas and help one another. It also offers members a place to discuss, listen and watch Salesforce B2C Commerce Cloud in a free and open environment.
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B2C Podcasts
Conversations with industry experts, tech leaders and masters in e-commerce that reveal the secrets of their success, and the most important lessons they learned while creating an impact with their business.
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Consumer VC: Venture Capital I B2C Startups I Commerce | Early-Stage Investing I Brands | Technology
Mike Gelb
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Consumer VC takes a look into early-stage consumer investing and venture capital. If you are interested in learning about consumer trends, have a b2c business and interested in learning about the fundraising process at the early stage, you have come to the right place. Mike interviews some of the top venture capitalists in the world that focus on B2C and consumer type companies or have a deep track record investing in these categories such as marketplaces, SaaS, social, CPG and non-tech subs ...
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Podcast by Bennett Clark & Alex Acuff
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How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here t ...
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Welcome to The MarketingEDGE Podcast — We track the B2B trends, decode the successful B2C tactics, and translate them into usable frameworks for your team. By focusing on Brand, Data + Tech, and real-world case studies, we equip you with the Intelligence for Turning buzz into business, eliminating the guesswork from your next campaign. Subscribe to the MarketingEdge: https://www.marketing.endeavoredge.com/subscribe
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Let’s talk through the future of brand manufacturing in the digital age. Welcome to Unpacking the Digital Shelf. For more commerce content for all brands CPG & beyond, visit us at www.digitalshelfinstitute.org
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We’ve been doing Software Development and Architecture work for a while at Snowpal, and currently have several B2B and B2C products in production. In this podcast, we’ll share our experiences on a regular basis to help you & your teams build great software. The topics covered in this podcast will include Product Management, Project Management, Architecture, Development, Deployment, Security, Release Management, Sales, Marketing, Advertising, and just about everything else an ambitious, fast ...
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Are you ready to work smarter, not harder, and finally stop doing it all? Whether you’re a B2B or B2C professional service provider, solopreneur, entrepreneur, or career-pivoter, Delegate 2 Elevate – Get Sh!t Done is here to help you reclaim your time, boost your productivity, and grow your business by mastering the art of delegation. Get your D2E Swag Here https://delegate2elevatepodcast.com/merch/
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For B2C marketers, founders, and analysts who are tired of surface-level advice and ready to cut through the noise with smarter, data-informed decisions. Host Sundar Swaminathan, former Head of Brand Data Science at Uber and creator of the ExperiMENTAL newsletter, shares real-world insights, ROI breakdowns, and growth strategies from leaders at companies like Uber, Google, and Faire. Each episode helps you move from guesswork to grounded strategy so you can drive impact, prove marketing valu ...
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Digital & Business Transformation | Customer Experience | Leadership | Innovation This podcast goes beyond theory. It brings you real-world experiences from best-in-class experts who explore the intersection of people, technology, and measurable business results. Hosted by Gregorio Uglioni—global transformation leader, keynote speaker, and recognized authority in Customer Experience (CX)—each episode features insightful conversations with top executives, innovators, and changemakers. Discove ...
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The Top Secrets of Marketing & Sales podcast provides tips on how to increase sales, improve profit margins and grow your business. Each week, we address issues related to important topics like targeting your ideal prospects, fine-tuning your messaging, attracting the clients you need, monetizing social media, the MVPs of Marketing and Sales and much more. From mindset to marketing and prospecting to podcasting, the Top Secrets podcast helps B2B and B2C entrepreneurs, professionals and sales ...
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Customer service, done right, can be your company's single, biggest, competitive advantage. Join Customer Service Authority and best-selling author, John DiJulius, as he interviews leaders who are revolutionizing their industries. Hear their successes, and sometimes failures, that built best practices for exceeding expectations and gaining market share. Plus learn how these practices can be applied to your B2B or B2C business. Each episode provides CEOs, CXOs, COOs, CMOs, CHROs and other cus ...
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Welcome to "Do This, NOT That!" - your ultimate destination for mastering marketing insights. Join us as we dive deep into the world of marketing, unlocking powerful strategies and game-changing tactics that will revolutionize your approach. ㅤ Our podcast offers actionable takeaways and practical advice to supercharge your marketing game. Explore the power of decision-making, the art of nurturing contacts, and the influence of loss aversion in marketing. Discover how anchoring and positive p ...
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As publishers turn to low-value and AI-generated content, they’re missing out on authenticity and original points of view. Conversations with MarTech is a new series highlighting interesting points of view and interesting roles in the marketing and marketing operations space. Season 1 of Conversations with MarTech debuts in January 2025. The premier season has already recorded five episodes, including: Kara Heater, Director of Marketing for the Savannah Bananas baseball club (What can market ...
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The StrategyCast podcast explores the nature of what it means to be at the helm of marketing decisions. Every episode is crafted to make people think, to spark some “aha!” moments, and to illustrate just how important a truly integrated marketing strategy and a solid, inspired brand presence are to success and longevity. Your host, Lori Jones, is the President & CEO of Avocet Communications, and she has over 30 years of integrated marketing experience. Lori has interviewed over 400 top busin ...
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Trevor Crump and Mark Goldhardt bring you quick marketing and entrepreneurial tips, tricks, and trends for DTC business owners, entrepreneurs, and marketers. These are lessons they've learned through the years of being right in the thick of scaling dozens of businesses. Whether you have an established business looking to grow, just starting your business journey, or trying to become a digital marketer, this marketing podcast will not let you down.
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Thought leadership from one of North America’s top B2B ecommerce development agencies.
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B2B & B2C eCommerce insights, tips, success stories and fails. Where you can learn from OUR experience and become an eCommerce expert. In this podcast Andrew Rogencamp shares his wealth of B2B & B2C business experience to take you on an eCommerce adventure. Each month, you’ll hear from industry experts and meet people just like you – looking to take their business to new heights online. We’d love to hear from you! Connect with Andrew Rogencamp on LinkedIn, or email andrew.rogencamp@commercev ...
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Startup, Product, Growth, Sales & Strategy Insights for Entrepreneurs.
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Briefings from BlueAlpha for B2C marketing leaders. Evidence from growth channel experts, live pilots, MMM runs, and incrementality tests. Expect concise, actionable breakdowns of AI applications in marketing, ad channel optimization, budget reallocation frameworks, CAC and CLV impacts, and practical ways to combine MMM with geo experiments.
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Micro models https leasing, lending, crediting C2C, B2C, B2B & H2H sites
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One idea every week to help you build stronger relationships with your customers and increase your sales.
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The podcast for brands, marketers, and operators who want to unlock the full power of Klaviyo. This show covers everything Klaviyo does — and everything it can do. From advanced email and SMS strategies to loyalty programs, review systems, subscriptions, custom integrations, and more. We dive deep into real retention strategy: → Popups, RFM, segmentation, CLV → Lifecycle mapping & customer journeys → Tech stacks, CRM workflows, and revenue-focused automations → Profits over pretty emails. St ...
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Every episode we talk to founders and leaders at some of the most exciting DTC brands in the world. We discuss their vision, how they launched, and how they are growing their brand.
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The weekly podcast for retail sales professionals. You'll get useful tips to increase your commissions, and motivation to keep you inspired.
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An event planner podcast. Helping you have the most impact in your corporate events career.
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Zip Logistics is a company that helps you navigate the logistics of business shipping, transportation and inventory management. They believe their mission-critical to both B2B & B2C cargo movement within an industry space so they have developed an automated system which includes everything from sourcing products/suppliers all the way down your customer service experience with them!
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Growing a SaaS? Yeah, that's hard. Growing a SaaS without a clue what you're doing from a marketing and growth perspective? Pretty much impossible — especially if you want to break the $1M and $10M ARR marks. Kim Talarczyk sits down with Asia Orangio to extract and unpack all the strategic insights she holds in her brain from working with hundreds of SaaS companies and interviewing thousands of their customers. Together, they break down how to diagnose and troubleshoot growth challenges acro ...
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Juan Pablo Berroeta is a Digital Marketing Professional, Since 2010 developing Growth strategies for B2C, B2B, and E-commerce Businesses.
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We are 4 people in each corner of the DISC personality spectrum who want to help you make selling easier and more successful by improving communication, learning a little psychology, and finding the fun in sales!
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The Ultra Commerce Podcast offers practical insights tailored for both B2B and B2C eCommerce operators and developers. Each episode features expert guests who break down real-world strategies and share success stories from the digital commerce space. The show places a strong emphasis on the operational side of eCommerce, focusing on systems architecture, fulfillment, and data orchestration, going beyond just marketing and storefront design. Hosted by Jamie Schouren, she invites guests to dee ...
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On the "Making it to Market" podcast, we discuss everything about brand inception and product/service creation through to commercialization. Industry experts and business owners are invited to share their insights and best practices related to business planning, legal and regulatory considerations, manufacturing, supply chain, marketing, merchandising, B2B buyer methodology and B2C consumer psychology.
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Patrick Campbell (Founder, CEO, ProfitWell) and Michael Klett (Co-Founder, CTO, Chargify) get together to demystify and deconstruct RevOps with insight from industry leaders who are pioneering the field. Join them on the RevOps mission as they float down the San Antonio River consuming craft beers and conducting exclusive interviews to lay the foundation for RevOps success.
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Market With Me Quikly is a podcast to inform, educate and assist B2C marketers in doing their jobs just a little bit better. Presented by Quikly, a marketing technology that leverages psychology to help your brand cut through the noise and motivate consumers in fun, turnkey ways.
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Here’s how to startup. Even when the world goes topsy-turvy. From one home office to another, Zendesk leaders chat with founders, CEOs, and makers on their startup journey. There’s rule-flipping, new dogma and recycling failure into growth. Plus, why customer experience is at the heart of success, as told by people who know unpredictability inside out. (That seems pretty helpful right now.)
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A growth marketing podcast to enable entrepreneurs and marketers to grow their business by leveraging online marketing. In this podcast, we will be covering every aspect of B2B & B2C marketing to help you understand things and grow your business by leveraging the best tools & tactics.
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EngageCast is a one-of-its-kind podcast series that brings to light riveting growth stories powered by WebEngage. Every episode features a conversation with top growth and marketing practitioners and entrepreneurs in the B2C space. Our stories cover the true essence of growth marketing, user engagement and retention, customer experience, entrepreneurship and a lot more.
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The Content Brief is a unique content marketing podcast that blends profound insights in a focused, engaging narrative. Instead of a traditional interview podcast, The Content Brief takes the best and most impactful moments from a more extended conversation and infuses them with music, sound effects and pop culture drops. A chime signals key takeaways throughout each episode, culminating in a concise summary at the end, ensuring you leave with actionable insights. Content Innovator Scott Mur ...
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Each episode of the What It Means podcast features Forrester analysts providing their unique perspective on the latest news and trends impacting marketing, CX, and technology leaders.
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Whether you're an architect, developer, GC, installer, or business owner... if you work in B2B / B2C in the construction & building materials industry, we want to tell the world about what YOU do, what YOU'RE passionate about, and hear about #YourProjects. Every week, join us at AL13 to learn best practices, gain valuable insights, and hear from the experts in the B2B building materials industry. Listen to conversations from estimators, real estate agents, "starchitects," trade show hosts, a ...
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Bringing everything Dubai, UAE, and everything in between to you is Medialinks Podcast Majlis. We’re keeping you informed about what’s hot and what’s not in this part of the world! Discover more about tourism, fashion, B2B and B2C businesses, government regulations, hospitality, and events here. Discover what’s happening in Dubai from some of the city’s most prominent people. Don’t miss any relevant news or events by subscribing now. You can listen via Spotify, Apple Podcasts, or Google Podc ...
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As Marketers – B2B, B2C, Enterprise, SMB – we can’t help being somewhat overwhelmed by just how much is going on in MarTech! Make sense of Marketing Technology & Digital Marketing headlines with the Talking Stack experts - David Raab, Anand Thaker & handpicked Guests - and host Chitra Iyer. We promise practical connections between the Big News & your life as a marketer. It’s 20 minutes of honest, educative, thought-provoking - and often entertaining - discussion about all the latest in Digit ...
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Akash Chaudhary is a Performance-driven Google Certified Marketing Professional with a successful track record of Delivering 3.5billion INR business in the last 12 years for B2B & B2C groups. Please keep in touch to learn free of cost that I've learned from Industry Experts.
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Enter the realm where creativity and analytics converge, giving rise to a cutting-edge webcast, ’Marketing: Art and Science.’ This isn’t your typical business discourse; it’s an exploration of the fusion of artistry and science that defines modern marketing. Hosted by Lisa Martin, this captivating show features conversations with the industry’s top-tier CMOs and SVPs of B2B and B2C Marketing that explore customer conversion, revenue growth and innovative marketing strategies. Join Lisa as sh ...
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Path2Product's Mission is to bridge the gap in product management experience for aspiring product managers, so the Lessons In Product Management podcast is here to support that effort, as well as provide valuable insights to existing PMs and PM leaders.
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Being a product leader is not for the meek. Join Hope Gurion, product leader coach at Fearless Product, as she interviews experienced product leaders in B2B & B2C, start-up, growth and mature companies. In each episode she asks for 5 perspectives on how product leaders handle a tough responsibility of the role. If you're a new product leader, or just want to hear how other product leaders fearlessly tackle the challenges you're facing, this is the podcast for you.
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Welcome to "2x4x2 Leadership Framework” Interview series - This Vlog and podcast delves into the minds of influential leaders across industries to uncover the secrets of their success and the lessons they've learned on their leadership journey. In each episode, we sit down with seasoned executives, entrepreneurs, and thought leaders to explore the strategies, challenges, and insights that have shaped their leadership philosophy. Biz Esteem is a business development consulting services firm i ...
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My name is Tiago and I am a full time Indie Maker. I build startups without any external investment and my goal is to perfect my entrepreneurial craft and reach $100K ARR (Annual Recurrent Revenue) Join me as I narrate my story and interview other entrepreneurs. Join our community
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A Broad array of topics in the technology space Informative, relevant, and engaging. Without the self-serving narrative. We aim to share industry best practices, drive awareness, and discuss what thought leaders share. Companies or manufacturers often only focus on their area of interest, which is short-sighted, limiting, and siloed. Our diversity and partner network offers substantial, informative value. Similar challenges and growth aspirations exist in the b2b and b2c space. This podcast ...
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Consumer Isn’t Dead, VC Just Got It Wrong ft. Michael Duda
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Glimpse is the all-in-one, AI-powered deductions management platform for CPG brands—automating deduction capture, classification, disputes, and accounting. Recover more revenue while saving time – https://www.tryglimpse.com In this episode, Mike chats with Michael Duda, Founder and Managing Partner of Bullish, the consumer-focused investment firm b…
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63. Transforming B2B Events with B2C Strategies with MK Granados
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In this episode, MK Granados and Shanondoah discuss the valuable lessons that B2B events can learn from B2C events. They explore how consumer-focused strategies can enhance sponsorships, attendee experiences, and overall event success. The conversation highlights the importance of humanizing events, creating memorable moments, and leveraging creati…
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#386 - Why I Spent $1,500 on a Domain for My SaaS
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I share why I bought my most expensive domain ever for $1,500 and break down the strategy behind it. I talk about the shift from product development to mastering distribution, especially through SEO. I discuss the difference between active and passive distribution and why owning the right keyword domains can give a huge advantage. I reveal our plan…
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55 Max Eckstein on Delegation: Maxed-Out Leadership, Culture & Letting Go
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What happens when a leader trades ego for empowerment and micromanaging for mountaineering? In this episode, Bonnie sits down with Max Eckstein, COO of CCB Law, to discuss building team culture, leading through adversity, and the unglamorous yet essential art of delegation. From professional service providers to firm owners, if you’re craving candi…
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From Followers to Zealots: How Micro Advocates Are Quietly Winning the Influence Game
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This week on StrategyCast, we’re revisiting a listener favorite for the holiday season, a powerful look at how influence is truly built today. Based on one of our most-popular Home of the Brave articles, this episode explores why micro-advocates…your customers, superfans, and everyday believers…are quietly outpacing celebrity influencers. It’s a st…
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Ask Us ANYTHING: Worst Trash TV of 2025, No Mercy 🍿 | Ep. 468
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11:02
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A fake holiday hijacks a doctor’s office phone greeting, and somehow that spirals into a super practical marketing hack: using Jay Schwedelson’s favorite ChatGPT trick to predict which subject line will actually win before you hit send. Then it takes a hard left into the worst trash TV of 2025, with zero apologies and maximum side-eye. ㅤ Best Momen…
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Why AI Marketing Pilots Stall + Using First-Party Data to Drive ROI
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AI is everywhere in marketing—but most teams are still struggling with the basics. In this episode of MarketingEDGE, we break down why so many AI initiatives fail to deliver ROI and what separates high-performing teams from those stuck in pilot mode. We also explore how pairing first-party data with AI can unlock smarter targeting, personalization,…
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AI Writes Code, Engineers Build Systems (feat. Ran Aroussi)
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In this conversation, Krish Palaniappan interviews Ran Aroussi, founder of AutoMaze, discussing the transformative impact of AI on software development and the training of junior developers. Ran shares insights on how AI tools are reshaping coding practices, the importance of understanding software architecture over syntax, and the evolving role of…
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Eat Your Pancakes to Fuel AI Big Bet Outcomes, with John Rossman, Managing Partner at Rossman Partners
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Incremental growth in the future across ecommerce and agentic commerce will be unlocked by two major AI-driven trends - increased scale with increased specificity. Higher discovery driven by specific use cases, higher conversion rates through personalized experiences, and delivered on vastly more endpoints and agentic conversations. To be part of t…
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SPECIAL SERIES ==> January Email Hangover 🤯 <== | BATHROOM Break #87 COLLAB: The Marketing Millennials + Do This, Not That
8:57
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January marketing has a weird hangover, and it messes with way more than your motivation. Jay Schwedelson and Daniel Murray get very specific about what to do in those first two weeks, what not to freak out about, and the tiny “swap 2025 to 2026” moves that can quietly outperform your big new ideas. ㅤ Follow Daniel on LinkedIn and check out The Mar…
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#272: Different Beats Better: Branding That Sells Without Selling with David Brier
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Hear branding advice that shifts focus from "better" to "different." David Brier explains how branding is the art of differentiation. He shows why brands that only tweak visuals fail, and shares real cases: a failed Jaguar rebrand and a successful Napa Fresh relaunch. Learn practical steps and imagination tools. About David Brier David Brier, known…
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Amy Porterfield!! Her NEW Email Playbook!💥 Guru Conference Session | Ep. 466
29:58
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When a once-reliable podcast promo email suddenly tanks to 15% opens, you either keep pretending it’s fine or you blow it up and rebuild it from scratch. You’ll hear Jay Schwedelson and Amy Porterfield get honest about what changed in her newsletter, why “being more you” is now a real growth strategy, and how to experiment without freaking out when…
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Driven by DCKAP 2025 Highlights | Year End Special & What's Coming Next?
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As 2025 comes to a close, join our host Karthik Chidambaram for a special year-end reflection on the Driven by DCKAP podcast.In this episode, Karthik looks back at the incredible conversations we've had this year—the insights shared by our guests, the lessons learned along the way, and some of the moments that made this season truly memorable.A Mil…
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Summary In this episode of the Customer Service Revolution podcast, Denise Thompson and John DiJulius discuss the concept of being in the 'certainty business.' They explore how uncertainty is a major source of anxiety for both customers and employees, and how organizations often neglect the human side of communication in favor of technical skills. …
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Guest! Stop Trying to DO IT ALL! 🧠 w/GURU Legend - Jeremy Byars talking COGNITIVE LOAD | Ep. 465
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The fun part of this chat is watching Jay Schwedelson try to reverse-engineer how one human can juggle a million hats and still keep a sense of humor. Jeremy Byars from United Systems & Software, Inc. gets real about cognitive load, impostor syndrome, and the weirdly powerful career move most people ignore: showing up for your community like an act…
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Micron Technology: From Memory Commodity to AI Infrastructure Powerhouse
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Micron Technology (NASDAQ: MU) is often described as a memory and storage company—but that label significantly understates what the company has become. While memory has historically been viewed as a commodity business, Micron’s recent performance and strategic positioning suggest a very different story.…
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Your SEO Playbook is Toast: Welcome to Search in 2026
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In this episode of Playbook Broken, host Marc sits down with Myriam Jessier, SEO Exec at Pragm and Neurospicy to explore why traditional SEO strategies are collapsing in an AI-driven search world. Myriam breaks down what’s actually changing, why privacy-first SEO matters, how to build authority when zero-click results dominate, and what brands must…
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Customer Loyalty, Board-Level Growth & 2025 Marketing AI Insights
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In this episode of MarketingEDGE, we cover two timely articles for modern marketers. First, we examine why customer loyalty is now a board-level growth metric, not just a marketing KPI—and how retention, trust, and experience tie directly to long-term performance. Then, we cut through the hype with 2025 Marketing AI Insights, exploring where AI is …
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Lessons from Africa on Localisation and Digital Shelf Growth, with Anna Adams, Digital Business & eCommerce Executive
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Building digital shelf capability in emerging markets is a very different challenge, and few people know that better than Anna Adams. After leading eCommerce for Coca Cola and Philips across Africa, she’s seen firsthand how to balance global strategy with local realities in one of the most diverse regions in the world.Anna joins the podcast to brea…
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The trouble with targeting in business is that a lot of people don’t do it well. It reminds me of that line from one of the Godfather movies where Michael Corleone says something along the lines of, “if history has taught us nothing else, it’s that you can get to anybody.” Right? And that is now true in terms of advertising. You can get to anybody,…
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How Metalab does design-led product management with Megan O'Rourke - Head of Product @ Metalab
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I’m joined by Megan, Executive Director of Product Management at MetaLab, who brings nearly a decade of experience working across dozens of products and teams. In this conversation, we cut through the noise and get to the fundamentals: alignment, communication, prioritization, problem-solving, and understanding users at a deep level. If you’ve ever…
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Clicking “buy now” shouldn’t feel like shouting into the void. In this episode, we explore how digital retail can feel more human by pairing smart personalization with trust-building micromoments. Instead of proving what we know, we focus on what customers need next: clear fit guidance, delivery transparency, and friction-removing policies that bui…
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Episode 54: Design It Your Way: Kreda McCullough on Staying Real, Solo, and Strategic
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Bold vibes only on this episode of Delegate to Elevate! Meet Credit McCullough — the messaging queen helping women solopreneurs ditch fluff, embrace their voice, and say it with their chest. We talk branding, delegation quirks, and what not to do with palm trees in your graphics. Get your D2E Swag Here https://delegate2elevatepodcast.com/merch/ Fin…
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Transforming Buyer Psychology: Strategies To Make Your Product Irresistible
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8:31
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This week, StrategyCast brings you a special reading of Lori Jones’ Home of the Brave article on buyer psychology. In just a few minutes, learn how emotional triggers, simplicity, and authenticity shape the moment your audience decides, “I need that.” Perfect for year-end planning and a fresh perspective heading into 2025 Holiday downtime = the per…
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What’s Up THIS WEEK: New ChatGPT Marketing! Instagram Big Change? | Ep. 464
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Marketing feels like guesswork until you can actually predict what people will notice before you hit send. Jay Schwedelson shares a simple way to use the new ChatGPT 5.2 to test “two-second” attention, then swings through the latest platform experiments that might change how followers and local discovery work. Plus, a quick victory lap for a dead m…
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Can AI Save the Planet Without Burning It?
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In this conversation, Josh Dorfman, CEO of Supercool, discusses the intersection of climate innovations and AI technologies. He explains the importance of understanding carbon emissions and the collective responsibility of individuals and nations in reducing them. The dialogue explores the hypocrisy often found in climate discussions, particularly …
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Speed and Agility Trump Scale and Heritage: Warning Signs from the Hidden Economy, with Jeriad Zoghby, Former Chief Commerce Strategy Officer at IPG
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We have long looked to Jeriad Zoghby, CPG C Suite whisperer across leading commerce roles at Accenture and until recently Chief Commerce Strategy Officer at IPG, to bring the data and the color commentary about the big transformations and strategies necessary to win at commerce. He arrives at today’s podcast armed with two new sets of data about th…
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#367 - We Just Moved In To Our Own Office
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I share the story behind getting our first dedicated Podsqueeze office in Portugal. I talk about the challenges of moving from a co-working space, hunting for a budget-friendly place, and doing DIY renovations with my co-founder. I explain how we furnished the space cheaply, set up a gym and podcast studio, and optimized for productivity. I cover o…
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SPECIAL SERIES ==> NEW Urgency Tactics Driving Engagement! <== | BATHROOM Break #86 COLLAB: The Marketing Millennials + Do This, Not That
11:23
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11:23
Holiday urgency is real, whether you are trying to squeeze into your jeans or squeeze in those last few deals, and on this Bathroom Break Daniel Murray pulls Jay Schwedelson into a fast, funny riff on how to make that urgency actually pay off. They get into a wild "ate through the shot" Wegovy story, then flip it into simple, budget friendly tactic…
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#271: How BSI Software Builds the Future: Data, AI Agents and Digital Sovereignty with Markus Brunold
21:04
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This episode explains how BSI builds for data, AI agents, and digital sovereignty. Markus Brunold shares the company mission, cloud and AI model choices, and how human roles and AI agents work together. Hear concrete examples and product thinking for regulated industries like financial services. About Markus Brunold Markus Brunold is CEO of BSI Sof…
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Ask Us ANYTHING: Subject Line Trick Nobody Knows! | Ep. 462
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Subject lines that tap into who your audience wants to be, a bathroom emergency at a Nashville hot chicken spot, and a minus-200 degree cryotherapy experiment all show up in this Ask Us Anything with Jay Schwedelson. Jay riffs on a listener's challenge to share a subject line test they probably have not tried yet, breaking down the idea of aspirati…
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What if customer experience stopped living in customer service and started living in the core of your business? We tackle a listener’s challenge and turn it into a practical playbook: define a shared mindset, build a success blueprint tied to revenue and cost, and practice the daily discipline that makes change stick. Along the way, we share the on…
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In this espisoder, our listeners ask John anything! Summary Your chance to ask John anything! In this episode of the Customer Service Revolution podcast, Denise Thompson asks John R. DiJulius III questions submitted by our listeners. They discuss various aspects of improving customer service and employee engagement. They address the challenges of b…
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SolarWinds’ Lessons For CISOs, AI In B2B Sales, Shopping In Answer Engines
29:25
29:25
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The holiday season is in full swing, and as retailers vie for consumer dollars, some of the biggest ones are branching out to answer engines like ChatGPT and Perplexity. In this episode, we describe what that experience looks like now and what brands should do in response. We also look at the lasting implications of a high-profile legal case for CI…
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What’s the state of the enterprise B2B buyer?
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For years, buying enterprise tools and tech followed a fairly predictable playbook. Enterprise buyers started their research on Google and consulted peers and colleagues. They downloaded content assets and attended events or webinars. All of that activity put buyers on the radar of the vendors and put into motion their sales and marketing efforts. …
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Threats & Opportunities: Battling Bot Traffic While Winning with GEO
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On this episode of the MarketingEdge we unpack the latest MarketingEdge Newsletter, highlighting how the digital landscape is evolving and creating new challenges, leaving cross-functional teams the responsibility to ensure campaign quality and performance stay intact. We also cover how to take your optimization strategy into the AI era, starting w…
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64. Global Networks: The Event Planner's Secret Weapon
31:46
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In the season finale of season seven, I've got not one, but two great guests. Evan Babins, Rich Rodrigues, and I discuss the critical role of networking in the events industry. We share personal stories and insights on how building genuine relationships can lead to professional growth and success. We talk about the importance of reciprocity, commun…
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Particularly in the early stages, breaking through your sales plateau may just mean doing more of what you’re doing. But generally, at some point, we hit a plateau that is created by the fact that we can’t run any faster. We can’t do any more by ourselves. So we either need to implement new procedures and new processes, we need to get some help, or…
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Episode 53: Bryce Hill & Katie Baroway on Delegating Like Pros, Managing 11 Co-Working Spaces, and Keeping It (Mostly) Together
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Bonnie Schutz goes live from a coworking space with not one but TWO amazing guests—Katie Baroway and Bryce Hill, VPs at Denver, CO. Coworking, LLC. From community managers to leading 11 coworking locations, their story is all about smart delegation, teamwork, and building something powerful together. Tune in as they talk mergers, leadership, and wh…
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Copying competitors can feel like the fastest path to growth, but more often than not, it backfires. In this episode of In Demand, Asia and Kim break down why copying other SaaS companies rarely works and what to do instead. They explore the difference between copying and inspiration, why context determines whether a strategy will succeed, and how …
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How Marketers Avoid Costly Rebrand Mistakes With Smarter Brand Repositioning, feat. Kathryn Vargas
35:57
35:57
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Rethink your rush to rebrand! Learn how slowing down reveals customer insights that make messaging stick, aligns teams, and transforms research into results. We share proven frameworks to avoid the speed trap and build lasting brand impact. And don't forget! You can crush your marketing strategy with just a few minutes a week by signing up for the …
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What’s Up THIS WEEK: Email Fails, Taylor Swift Wedding News? Email TIP! 🎁 What's Up This Week | Ep. 461
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8:27
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Holiday gift snooping, F-bomb subject lines, and an AI country hit somehow all end up in the same conversation, and Jay Schwedelson has opinions. From Lowe's genius decoy gift boxes to a wildly misjudged suit sale email to a simple subject line trick that quietly spikes opens, this week is part marketing therapy, part pop culture catch-up. If you'v…
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A Retail Media/PDP Silo-Busting Deep Dive, with Jack Lindberg, Head of Product Strategy & Design at Shalion
37:15
37:15
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As long listeners of this podcast know, there’s few things that tick us off more than the retail media team and ecommerce team, and even supply chain, not finding a way to work together towards a single shared goal for max ROI. But that’s because it’s really hard. Our guest today, Jack Lindberg, Head of Product Strategy & Design at Shalion, has bee…
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SPECIAL SERIES ==> STOP Believing Email HOT Takes <== | BATHROOM Break #85 COLLAB: The Marketing Millennials + Do This, Not That
12:32
12:32
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December might feel slow for B2B, but Jay Schwedelson and Daniel Murray are using it to double down on what actually worked in their email programs this year. They trade five real world email lessons headed into 2026 - from reply worthy CTAs and smarter list metrics to domain reports and AI powered repurposing - while calling out the bad hot takes …
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#270: Why Human Voices Are the Secret to Digital Transformation with Alex Wunschel
28:03
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Learn why human voices drive digital transformation. Alex Wunschel explains how voice builds trust, shapes culture, and makes leaders relatable. Get concrete tips to speak authentically, train voice skills, and embed audio into internal communication. Hear real examples and pitfalls to avoid in corporate communication. About Alexander Wunschel Alex…
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Special Guest!! Unboring Everything! Money20/20's VP Marketing Kathryn Frankson | Ep. 459
18:18
18:18
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Think your B2B world is doomed to be dry and boring? Kathryn Frankson sits down with Jay Schwedelson to prove the opposite, pulling stories from massive fintech stages, tiny city libraries, and even her own tea obsession to show how human your marketing could be. From last touch attribution myths to three year event strategies that actually leave r…
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Tammy Miller (Former CEO) Reveals What Most Politicians Miss About Public Service
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What's the difference between a public servant and a politician? Former Border States CEO and North Dakota Lieutenant Governor Tammy Miller doesn't hold back in this raw conversation about leadership, loss, and what really matters. From running a major electrical distribution company for nearly 30 years to losing a governor's race while her sister …
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Summary In this episode of the Customer Service Revolution podcast, Denise Thompson and John DiJulius discuss the findings of a Wall Street Journal intelligence report on the impact of AI on customer experience. They explore the disconnect between AI's potential and its actual implementation in businesses, emphasizing the importance of emotional in…
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THIS WORKS! December's SECRET Intent Play + Don't Send Me a Holiday Card!🎁 Jay’s SCOOP | Ep. 458
8:35
8:35
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December might feel like a throwaway month, but Jay Schwedelson is here with a simple shift that turns the end of the year into a lead and revenue spike by using intent signals as your actual offer. He walks through how to spot and capture real buying intent across B2B, consumer, and nonprofit campaigns, then finishes with some very honest (and fun…
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Zero Click Search and More AI Myths Busted
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On this episode of the MarketingEdge we unpack the latest MarketingEdge Newsletter, highlighting how as click-through rates plummet due to GenAI search results that stop buyers in their tracks, marketers are aiming to secure their share of voice through targeted GEO experiments, and we continue our AI misconceptions series, highlighting what could …
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