What does it take to create experiences customers love, craft campaigns that captivate, and drive measurable results? Insights Unlocked features candid conversations with the builders, creators, and innovators driving some of the world’s most impactful digital transformations. Tailored for marketing, product, UX and CX leaders, each episode delivers actionable insights to help you create customer-first strategies and stay ahead in today’s competitive landscape. Each episode is about 30 minut ...
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April Judd Podcasts
Each episode provides three actionable take-aways: one to nourish your mind, one to connect to your body, and one to live in your purpose. Nurture these areas to access inner wisdom, discover strength, own life experiences, and fail with enthusiasm. For the woman juggling it all, this is where you find confidence to-go, so you can have confidence to-be.
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A Coachella Valley Firebirds podcast.
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Media Makers sits down and talks with some of today's most innovative contributors in film, television, art, music, print and much more. Hosted by AJ Duthie. Presented by the Play Studio at JUMP Boise.
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Join MaryAnne retired Criminologist, with 20 years of experience as we investigate over 200 unsolved crimes across Kansas & bordering states. Behind every podcast there is a victim, their families, friends & loved ones. They are left looking for answers. On our podcast we believe it’s our job to treat their cases with respect, integrity & compassion. Cases get solved by keeping the victim & details of the case active on social media & crowdsourcing information. Our purpose is to bring widesp ...
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We're rewatching Independence Day 4 minutes at a time! Join Tyler (loves it), Kenny (likes it), and Lulu Nagel (doesn't remember anything about it) as they do a little film school about this masterpiece of a film.
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Let's create a life women want to live! Interviewing our world's most empowering and influential women, we discuss topics such as succeeding as women in today's world, professional development, personal alignment and growth, business, relationships, love, money, parenting, creating, LGBTQ+, family and home, world events, spirituality, and more! Intuitive. Sacred. Divine. Live Your Life Wild & Free! Fly with us, November 2, 2022. Brought to you by The Divine Association of Sacred Women. Divin ...
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16 year old April Wiss baked a cake and then left her Wichita apartment with only her keys, pager & wallet on January 11, 2000. No one has seen or heard from her since. Even though April was scheduled to testify in a felony rape case just two days after her disappearance, police originally labeled April a runaway, finally April is classified as end…
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From novelty to necessity: Smarter AI strategies for retail with Phillip Jackson
39:54
39:54
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39:54Episode web page: https://bit.ly/3Ys2J9d Episode description: In this episode of Insights Unlocked, Phillip Jackson, CEO and co-founder of Future Commerce, joins the show to explore how commerce is fundamentally shaped by culture, not just technology. Phillip dives into how leading brands use AI in retail to enhance customer experiences quietly and…
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The Desert Sun's Fire & Ice Podcast - A Visit with Troy Bodie (January 8, 2026)
1:03:19
1:03:19
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1:03:19As the season nears the midway point and the 'Birds find some flutter, pull back the front office curtain via this visit with Troy Bodie, CV's VP of Hockey Operations, and stay tuned in for a "Desert Shootout" segment Q&A with Shad Powers. Questions or Comments on Fire & Ice? Get in touch with the host via this Text Message feature.…
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2026 trends in CX and UX research with Lija Hogan and Amrit Bhachu
46:26
46:26
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46:26Episode web page: https://bit.ly/4jpvb55 Episode description: In this episode of Insights Unlocked, I flip the mic on two of the podcast’s regular co-hosts: Lija Hogan and Amrit Bhachu, both Principals of Experience Research Strategy here at UserTesting. Together, they dive into the evolving conversations they’re having with customers as we head in…
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The future of customer insights starts in 2026
20:04
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20:04Episode web page: https://bit.ly/3MWTjzQ Episode description: In this forward-looking episode of Insights Unlocked, Mike McDowell returns to the mic to share what’s ahead for UserTesting in 2026—and it’s all about speed, scale, and smarter insights. Mike and host Nathan Isaacs dive into the latest developments in AI-powered research, from automated…
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The Desert Sun's Fire & Ice Podcast - A Visit with Assistant Coach Brennan Sonne (December 26, 2025)
51:00
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51:00As the 'Birds turn the calendar to 2026, whiteboard this visit with CV assistant coach Brennan Sonne, and stay tuned for a "Desert Shootout segment" with reporter Andrew John. Questions or Comments on Fire & Ice? Get in touch with the host via this Text Message feature.By Judd Spicer
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Why the evolving role of designers changes everything with Lacey Fabrizio
13:06
13:06
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13:06Episode page: https://bit.ly/3KT962a As we head into 2026, design is no longer just about aesthetics—it’s about strategy, collaboration, and customer empathy. In this episode of Insights Unlocked, Nathan Isaacs sits down with Lacey Fabrizio, Principal Solution Marketing Manager at UserTesting, to discuss the major shifts happening in the design and…
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Why AI in user research isn’t replacing real people (yet) with Mario Callegaro
47:34
47:34
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47:34Episode web page: https://bit.ly/3KUDMzV Episode description: In this episode of Insights Unlocked, host Amrit Bhachu sits down with Mario Callegaro, founder of Callegaro Research and a leading expert in survey methodology and AI-augmented research. Mario brings a wealth of experience from his 15 years at Google and shares practical, thoughtful gui…
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The Desert Sun's Fire & Ice Podcast - Media Roundtable (December 10, 2025)
50:46
50:46
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50:46With a third of the season (nearly) in the books, join in for this collection of (fairly) learned hockey media minds, as the host rountables with The Desert Sun's Shad Powers and Andrew John, and Blake Arthur of KESQ. Questions or Comments on Fire & Ice? Get in touch with the host via this Text Message feature.…
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A beloved Wichita coach was killed during a youth football game fundraiser. Hundreds of people were there… yet the killer walked away. This case can still be solved — but only if the community speaks up. ➡️ Anonymous tips: 316-267-2111 Promo: @familyplotpodcast https://www.kwch.com/2025/10/30/mother-man-killed-wichita-park-seeks-closure-case-remain…
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Design for AI or disappear with UserTesting's Mike Mace
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20:17
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20:17Episode web page: https://bit.ly/4rA1kKW Episode summary: In this episode of Insights Unlocked, host Nathan Isaacs sits down with Mike Mace, Executive Business Strategist at UserTesting, to explore a major shift already underway in the tech landscape: the rise of AI-powered conversational interfaces. Drawing from decades of industry experience, Mik…
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57 year old mother, grandmother & dog breeder was brutally murdered in her home in Assaria, Kansas on June 25, 2016. Her case remains unsolved. http://www.kansascity.com/news/local/crime/article127382514.html https://www.salina.com/story/news/crime/2016/06/27/deputies-kbi-investigate-rural-assaria/21114417007/ https://www.huffpost.com/entry/light-d…
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Redefining a beloved brand: What Zoom’s transformation teaches modern business leaders
39:34
39:34
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39:34Episode page: https://bit.ly/44hNGCc Episode description: In this episode of Insights Unlocked, Zoom CMO Kim Storin joins host Johann Wrede for a candid conversation about the realities of leading through transformation. Kim shares why change is harder than most leaders admit and how Zoom is evolving from a company known for meetings to a full mult…
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The Desert Sun's Fire & Ice Podcast - A Visit with J.R. Avon (November 25, 2025)
58:01
58:01
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58:01What a find: Firebirds' forward J.R. Avon joins in to chat about the trade that brought him to the desert, his stellar start with the 'Birds and lessons learned from his stepfather, NHL legend Steve Larmer. Lace-up this fresh, pre-Thanksgiving episode and stay tuned for a "Desert Shootout" Q&A segment with The Desert Sun's Shad Powers. Questions or…
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Innovation-ish: Practical tools for everyday innovators
51:51
51:51
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51:51Episode web page: https://bit.ly/49ucDxK Episode summary: In this episode of Insights Unlocked, UserTesting’s VP of Design Jason Giles sits down with Tessa Forshaw and Rich Braden—co-authors of Innovation-ish and longtime instructors of design thinking at Harvard and Stanford—to explore what truly drives innovation and why most people hesitate to p…
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How customer-centric marketing fuels real growth
39:32
39:32
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39:32Episode web page: https://bit.ly/3XIsfGJ ----------------------- Episode summary: In this episode of Insights Unlocked, Nathan Isaacs talks with marketing powerhouse Bill Macaitis—former CMO of Slack, Zendesk, and Salesforce—about how B2B companies can scale efficiently by prioritizing customer experience, building authentic brands, and embracing n…
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Nine Days A Bride. The Unsolved Murder of Jennifer Bryan Judd.
17:19
17:19
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17:19She was married nine days. Nine days before someone took everything from her. Jennifer Bryan Judd’s murder in 1992 shocked the quiet town of Baxter Springs, Kansas — a newlywed found stabbed to death in her own kitchen. For over three decades, her family has waited. Now, new DNA testing could finally bring answers. Cold Case Kansas takes you inside…
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The Desert Sun's Fire & Ice Podcast - A Visit with Jacob Melanson (November 13, 2025)
48:53
48:53
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48:53A 'Birds' game hasn't truly started until Jacob Melanson has a cut on his face. Join in for a visit with the popular CV forward, and stay tuned for a Desert Shootout Q&A with reporter Andrew John. Questions or Comments on Fire & Ice? Get in touch with the host via this Text Message feature.By Judd Spicer
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She Never Made It Home. The Case Of Glenna Bullard
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6:46In October 2017, 38-year-old Glenna Bullard told her family she was heading home to Texas to visit her two daughters. She never arrived. Days later, her blue pickup truck was found — but Glenna was gone. Music: Ashes To Dust by Playlistsons Source: https://www.wibw.com/2022/08/29/kansas-cold-cases-glenna-bullard/ https://www.wibw.com/video/2022/08/…
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What most marketers miss about marketing effectiveness with Sorin Patilinet
46:35
46:35
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46:35Episode web page: https://bit.ly/49xoJWL ----------------------- Episode summary: What does it really mean for marketing to be "effective" in today’s complex, data-rich environment? In this episode of Insights Unlocked, Sorin Patilinet—PepsiCo’s Global Marketing Insights leader and author of Marketing Effectiveness—joins UserTesting CMO Johann Wred…
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AI employees and the future of work with Surojit Chatterjee
48:02
48:02
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48:02Episode web page: https://bit.ly/4qwkj8C ----------------------- Episode summary: In this eye-opening episode of Insights Unlocked, host Mike Mace chats with Surojit Chatterjee—former Chief Product Officer at Coinbase and current founder and CEO of Ema—about the sweeping changes generative AI is bringing to the workplace. Surojit unpacks his vision…
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On Halloween night, 1987, 15-year-old Shannon Marie Olson went out trick-or-treating with friends in Wichita — and never made it home. The next day, her body was found in a sandpit near 29th & Hydraulic. She had been brutally attacked and left in shallow water. Her killer has never been caught. If you have a tip, call WPD Cold Case Detective Addie …
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The Desert Sun's Fire & Ice Podcast - A Visit with Tyson Jugnauth (October 29, 2025)
52:25
52:25
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52:25The season is underway, and the young 'Birds are finding their footing. Lace-up this visit with rookie defenseman Tyson Jugnauth, and stay tuned for a "Desert Shootout" Q&A with Shad Powers. Questions or Comments on Fire & Ice? Get in touch with the host via this Text Message feature.By Judd Spicer
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Finding the content-market fit your customers care about with Ross Simmonds
46:35
46:35
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46:35Episode web page: https://bit.ly/4nZFApH ----------------------- Episode summary: How do you know when your content is hitting the mark? And once you do, how can you scale it efficiently and strategically? In this episode of Insights Unlocked, host Nathan Isaacs sits down with Ross Simmonds, CEO of Foundation, a B2B content marketing agency known f…
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Why empathy still wins in an AI-powered world with Sara Fortier from Outwitly
35:45
35:45
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35:45Episode web page: https://bit.ly/43n2Y89 ----------------------- Episode summary: In this episode of Insights Unlocked, host Nathan Isaacs sits down with Sara Fortier—founder and CEO of Outwitly, Silicon Valley design veteran, and author of the upcoming book Design Research Mastery. Together, they explore the enduring relevance of human-centered de…
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Flipping the funnel starts with knowing your customers with Sangram Vajre
46:35
46:35
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46:35In this episode of Insights Unlocked, host Nathan Isaacs sits down with Sangram Vajre—co-founder of Terminus and GTM Partners, bestselling author, and pioneer of the Flip My Funnel movement—to explore how customer-first thinking reshapes business growth. Sangram recounts the moment of inspiration that led to flipping the traditional sales funnel on…
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The Desert Sun's Fire & Ice Podcast - A Visit with Troy Bodie (October 8, 2025)
55:23
55:23
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55:23The boys are back! Lace-up for the debut episode of Season 4, as the host is joined by Troy Bodie, CV's VP of Hockey Ops, and Andrew John, reporter for The Desert Sun. Questions or Comments on Fire & Ice? Get in touch with the host via this Text Message feature.By Judd Spicer
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All the questions you had about synthetic users but were afraid to ask
42:51
42:51
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42:51Episode web page: https://bit.ly/42dkHi0 ----------------------- Episode summary: In this thought-provoking episode of Insights Unlocked, host Lija Hogan sits down with Dr. John Whalen—cognitive scientist, author, and founder of Brilliant Experience—to explore how artificial intelligence is reshaping the way teams conduct customer research. With de…
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Build your Plan B: How content entrepreneurship can unlock freedom and meaning
43:52
43:52
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43:52Episode web page: https://bit.ly/46shU5A ----------------------- Episode summary: Joe Pulizzi—bestselling author, founder of the Content Marketing Institute, and creator of the Content Inc model—joins host Nathan Isaacs to talk about redefining work, meaning, and success in the age of AI and economic uncertainty. From his transition after a success…
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Unlocking SaaS growth with fast, focused customer research with Asia Orangio
41:44
41:44
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41:44Episode web page: https://bit.ly/46FFJbA ----------------------- Episode summary: In this episode of Insights Unlocked, we dive deep into the intersection of customer research, growth strategy, and fast decision-making with Asia Orangio, founder and CEO of DemandMaven. Host Lija Hogan, principal of experience research strategy at UserTesting, guide…
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Why brand matters and how CMOs are playing out of position
42:38
42:38
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42:38Episode web page: https://bit.ly/3K2NcZn ----------------------- Episode summary: In this episode of Insights Unlocked, Joe Chernov, a seasoned B2B marketing leader and Executive in Residence at Battery Ventures, joins host Johann Wrede to unpack the modern CMO’s biggest trap—playing out of position. Joe shares the pivotal career moment that pulled…
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Today we honor the K-9’s of 9-11. Replay fan request. In honor of those dogs who worked to find the lost on 9/11/2001 we are rereleasing the episode of the hero K-9s of that day. Furry Hero’s of 9/11/2001. Apollo, Bretagne, Riley, Colby, Guinness & many more. Resource https://www.dogingtonpost.com/remembering-the-hero-dogs-of-911/…
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How to stop wasting research and turn customer insights into action with Jake Burghardt
37:35
37:35
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37:35Episode web page: https://bit.ly/3UXulRJ ----------------------- Episode summary: In this episode of Insights Unlocked, host Lija Hogan sits down with Jake Burghardt, author of Stop Wasting Research and ex-Amazon and ex-Microsoft. Together, they dive into one of the most overlooked challenges in customer research: why so much valuable insight never…
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Creating workplaces that work for all to thrive with Tara May
38:44
38:44
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38:44Episode web page: https://bit.ly/4fEzKXi ----------------------- Episode summary: In this thought-provoking episode of Insights Unlocked, host Lija Hogan is joined by Tara May, CEO of Spirit Tech—a pioneering tech company where more than 90% of the staff are autistic. Together, they explore what it truly means to create inclusive workplaces, the bu…
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Optimize with empathy: Gwen Hammes on turning behavior into brand impact
30:57
30:57
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30:57Episode web page: https://bit.ly/4fEzKXi ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- Episode summary:This week on Insights Unlocked, Nathan Isaacs sits down with Gwen Hammes, co-CEO of CRO…
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Every (buying) decision is emotional with Talia Wolf
30:22
30:22
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30:22Episode web page: https://bit.ly/3Jjar14 ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- Episode summary:In this episode of Insights Unlocked, host Nathan Isaacs sits down with Talia Wolf—foun…
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The Reality for Kansas Runaways. In Kansas, a child who runs away can be approached by a trafficker in as little as 48 hours. In this episode, we uncover: Real Kansas case studies — from Wichita to Garden City to Finney County — involving runaway youth, forced marriages, and trafficking rings. https://www.kake.com/home/man-charged-human-trafficking…
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Conversion copywriting starts with customer research
31:18
31:18
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31:18Episode web page: https://bit.ly/45oE6gF ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- Episode summary: In this episode of Insights Unlocked, host Nathan Isaacs chats with Chris Silvestri, f…
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Justice by Proxy: Missing Kendra Battelo & The Internet Vigilantes That Hijacked Her Story. What happens when a family believes law enforcement won’t act fast enough? Kendra Battelo vanished in 2022. Her boyfriend was murdered in 2023. Was it justice—or vengeance? Cold Case Kansas unpacks the volatile mix of missing persons, social media, and murde…
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A magician's take on message testing and marketing clarity
35:34
35:34
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35:34Episode web page: http://bit.ly/472L2m0 ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- What do magicians and marketers have in common? A lot more than you think. In this episode of Insights U…
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Children Online Summer Safety Dangerous trends, misinformation and predators. Trailer: https://linktr.ee/chatsunami?utm_source=linktree_profile_share
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UX for startups: MVP tips and common design mistakes
37:51
37:51
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37:51Episode web page: https://bit.ly/4kYTrdD ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- In this episode, we sit down with UX veteran and startup advisor Oksana Kovalchuk to explore the common…
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Cold Case Kansas: Missing Minutes. Kansas Missing Person Cases Brought To You In A Quick Lunch Time Bite To Share. Two Russian immigrants, both married to the same man in the quiet town of Holton, Kansas. One vanishes without a trace. The other dies under suspicious circumstances. And the man they had in common? He’s alive, free — and now he’s the …
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Why trust drives great customer experience with Mark Slatin
26:21
26:21
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26:21Episode web page: https://bit.ly/4eZNwDS ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- What does it take to consistently deliver exceptional customer experiences? In this episode of Insights…
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Why shopper behavior is changing and what brands can do with Devora Rogers
19:44
19:44
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19:44Episode web page: https://bit.ly/3U80YeU ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- In this episode of Insights Unlocked, Devora Rogers, Chief Strategy Officer at Alter Agents and co-auth…
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Cold Case Kansas Trailer New Studio. New Equipment. New Sound. Join Us On Our Journey
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How empathy in marketing can unlock your brand’s higher purpose
33:10
33:10
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33:10Episode web page: https://bit.ly/4lcY2tG ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- What does it take to make marketing truly meaningful? In this episode of Insights Unlocked, we sit down…
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Winning with zero-click marketing starts with customer empathy
49:22
49:22
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49:22Episode web page: https://bit.ly/4lhHPCW ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- In this episode of Insights Unlocked, Rand Fishkin, co-founder of SparkToro and marketing industry icon…
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Designing products people trust with Robinhood’s Dheerja Kaur
29:56
29:56
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29:56Episode web page: https://bit.ly/4l51qH3 ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- In this episode of Insights Unlocked, we sit down with Dheerja Kaur, Vice President of Product Manageme…
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Leading customer-centric transformation with empathy and AI with Tabitha Dunn
25:08
25:08
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25:08Episode web page: https://bit.ly/43Gxevp ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- In this episode of Insights Unlocked, hosts Nathan Isaacs and Bobby Meixner welcome customer experience…
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