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Sip and Scale

Blendi Muriqi

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Welcome to "Sip & Scale," hosted by The Delegate Dude, Blendi Muriqi, CEO of Delegate.co and the mind behind an AI-powered virtual staffing solution transforming business operations. Each episode dives into entrepreneurship, featuring expert guests like business owners, startups, and industry leaders. Discover tips on growing your business, maximizing revenue, and mastering delegation. Whether you're a seasoned pro or just starting out, grab a drink and get ready to level up. Tune in on YouT ...
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This podcast is just one of the places to find out more about how to master the Encompass® Platform. Be sure to visit our entire community and all of the resources you will find there - www.MasteringEncompass.com Here is a brief description of who we are and what we do: We review and improve your workflow, technology, and how you leverage the Encompass® platform. Our mission is to improve your company. We focus on your workflow before your technology. Our purpose is to help as many people an ...
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If you’re running your business like a one-person army—doing the emails, the onboarding, the follow-ups, the hiring, the fires, the midnight “urgent” messages—you already know the truth: You’re not running your business. Your business is running you. In this special Thanksgiving episode of Sip & Scale, I sat down with two of the people who keep Del…
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Andrew Johnson shares his journey in the IT field, starting from his early days in education to his current role in systems management. He emphasizes the importance of community, continuous learning, and the evolution of technology, particularly in relation to AI and automation. Andrew also discusses his experiences with user groups and conferences…
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Ever find yourself spending hours on work you know someone else could do—yet you still do it anyway? I’ve been there, and so has my guest, Ben Coleman. In this episode of Sip & Scale, Ben opens up about how he went from doing everything himself—marketing, guest messaging, operations—to finally realizing that delegation wasn’t optional if he wanted …
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In this conversation, Sean Bulger shares his journey through the IT landscape, discussing his experiences as a consultant, the importance of a growth mindset, and the value of mentorship. He reflects on his diverse career path, that included jobs as a plumber and paramedic, and emphasizes the significance of community engagement and continuous lear…
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In this episode, Hailey Phillips shares her journey from an HR internship to becoming a prominent figure in the IT industry. She discusses her passion for technology, the importance of automation and cloud computing, and the role of soft skills in tech. Hailey also reflects on her experiences in the gaming industry, her travels to Japan, and the si…
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Matt Zaske, a seasoned sysadmin in higher ed, dives into device management, Windows 11 migration, and how his theater background shapes his IT communication. He shares his path into tech speaking, explores home automation, and showcases his passion for 3D printing and custom conference collectibles. We also learn the fun origin story of his iconic …
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If you’ve ever thought “I’m the only one who can do this right”—this episode is for you. I sat down with Leslie Sonnier, founder of Cortiva Collections, who shared her raw story of trying to do everything herself while growing her short-term rental business. Leslie believed no one could run things the way she did…until 80-hour workweeks and burnout…
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Andrew Taylor shares his journey from studying business to becoming a seasoned IT professional with over 20 years of experience. He discusses his early days in help desk support, his transition to end user computing, and the challenges he faced in various IT roles, including managing multiple tenants in the MSP world. Andrew emphasizes the importan…
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Ru Campbell shares his journey from starting in IT in 2012 to becoming a Microsoft 365 consultant and security expert. He discusses the importance of help desk experience, betting on oneself in career progression, and the transition to specializing in Microsoft Defender. Ru emphasizes the value of understanding security practices, the challenges of…
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Rory Monaghan shares his extensive journey in the IT field, starting from his early days in application packaging to his current role in end user computing. He discusses the evolution of application virtualization, particularly App-V, and its impact on organizations. Rory emphasizes the importance of community through user groups and the value of p…
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If you’ve ever found yourself scrubbing floors at 2 AM, juggling guest messages, and wondering if scaling your short-term rental business is even worth it…you’re not alone. The truth? Doing everything yourself feels cheaper… until it costs you your time, your energy, and your ability to actually grow. In this episode of Sip & Scale, I sat down with…
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Garth Jones shares his extensive journey in the IT field, starting from his early days running a BBS to becoming a pivotal figure in endpoint management with SMS. He discusses the evolution of IT roles, the importance of proactive management, and the challenges he faced while building Enhansoft. Garth also reflects on his experiences with blogging,…
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In this conversation, Mattias Melkersen shares his journey from dropping out of school to becoming a successful IT consultant. He discusses the importance of mentorship, continuous learning, and the impact of AI on IT management. Mattias emphasizes the need for networking and community building in the IT field, as well as the significance of unders…
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In this conversation, Paul Winstanley shares his journey in the IT industry, starting from his early days in retail IT support to specializing in endpoint management and becoming a community leader through blogging and speaking engagements. He discusses the importance of mentorship, the evolution of his career into consulting, and the impact of AI …
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In this conversation, Jose Schenardie shares his journey from starting his IT career in Brazil to becoming a co-founder of a cybersecurity company in Australia. He discusses the importance of niche conferences like MMS, the evolution of endpoint management with Intune and SCCM, and the role of AI in shaping the future of IT. Jose emphasizes the val…
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A reliable cleaner can make or break your short-term rental business. And if you've ever dealt with a no-show or a messy last-minute handoff, you know exactly what we're talking about. In this episode of Sip & Scale, I sat down with Cristina Vascil, Director of Partnerships at Turno, to unpack one of the biggest bottlenecks STR hosts face when tryi…
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In this conversation, Andy Jones shares his extensive journey in the IT field, starting from his early days in web development to his current role focusing on cloud technologies and Intune. He discusses the importance of continuous learning, mentorship, and the evolution of technology, particularly AI and its implications for IT professionals. Andy…
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In this conversation, Chris Cavazos shares his journey in the IT field, starting from his early experiences in the 90s to his current role as a principal consultant. He discusses the importance of mentorship, the transition from in-house IT to consulting, and the impact of Azure Virtual Desktop during the pandemic. Chris also touches on his persona…
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Johannes Geir Kristiansson shares his unique journey from a construction background to a successful career in IT, particularly in endpoint management and Intune. He discusses the challenges and rewards of transitioning from a hands-on trade to a more abstract field, emphasizing the importance of community and knowledge sharing. Johannes also reflec…
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Dustin Gullit shares his journey from mowing lawns for a school district to becoming an IT consultant with a wealth of experience in military network security, healthcare IT, and MDM solutions. He discusses the evolution of Intune, the impact of AI on technology and daily life, and his passion for photography and blogging. Dustin emphasizes the imp…
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If you’ve ever stayed up chasing a signature before check-in—or worse, bounced between five apps just to welcome one guest—you’re not alone. In this episode of Sip & Scale, I sat down with Michael O’Connell, founder of Happy Guest, to talk about the real headaches behind guest management—and how short-term rental hosts can stop doing everything man…
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Spencer Alessi shares his journey from almost becoming a doctor to pivoting to IT, emphasizing the importance of help desk experience, mentorship, and continuous learning. He discusses his passion for systems administration, the significance of disaster recovery testing, and his transition into security. Spencer also reflects on his experiences in …
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Michael Escamilla shares his journey in the IT field, discussing his experiences at conferences, his involvement with OSD Cloud, and the importance of community engagement. He reflects on his career path, the challenges faced in IT, and the significance of automation. Michael emphasizes the need for continuous learning and offers advice for aspirin…
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David Brook shares his journey in the IT field, discussing his early experiences, the importance of apprenticeships, and the challenges of starting his own business. He emphasizes the value of community, public speaking, and the need for continuous learning in the fast-paced world of technology. David also opens up about his struggles with imposter…
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In this conversation, Sean Bulger shares his journey through the IT landscape, discussing his experiences as a consultant, the importance of a growth mindset, and the value of mentorship. He reflects on his diverse career path, that included jobs as a plumber and paramedic, and emphasizes the significance of community engagement and continuous lear…
  continue reading
 
In this engaging conversation, Steve Weiner, co-founder of Get Rubix, shares his unique journey from a music career to the tech industry, detailing his experiences at Apple and as a tech consultant. He discusses the evolution of his YouTube channel, the impact of pandemic on IT practices, and the importance of community engagement through open-sour…
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In this episode, Hailey Phillips shares her journey from an HR internship to becoming a prominent figure in the IT industry. She discusses her passion for technology, the importance of automation and cloud computing, and the role of soft skills in tech. Hailey also reflects on her experiences in the gaming industry, her travels to Japan, and the si…
  continue reading
 
Most founders wait too long to make their first sales hire or worse, they hire the wrong one. In this episode of Sip & Scale, I sat down with Mafalda Johannsen, a sales hiring expert who’s worked with early-stage startups across Europe and the US. We talked about why founders struggle with sales (especially if they’re product people), the top mista…
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In this conversation, Steve Jesok shares his journey into the IT field, his involvement with user groups, and the evolution of community engagement in technology. He reflects on his early career, transitioning from a professional musician to an IT professional, and highlights the importance of user groups as resources for learning and networking. 0…
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In this engaging conversation with Dean Ellerby, he shares his journey through the tech industry, starting from his early experiences in a gaming company to becoming a consultant specializing in SCCM and Intune. He discusses the challenges and learning moments throughout his career, including his transition to content creation on YouTube during the…
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Fabian and Mike Terrill discuss a variety of topics ranging from the extreme weather in Phoenix to the intricacies of community engagement through user groups like azsmug. They delve into the challenges faced by user groups post-COVID, the evolution of systems management, and the future of device management in the context of AI. Mike shares valuabl…
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In this conversation, David Segura discusses the birth of OSDCloud, highlighting its popularity and the significant impact of automation in IT management. He also touches on future trends in system administration, emphasizing the importance of adapting to new technologies and I learn how down to earth he is! Chapters 00:00 Introduction to David Seg…
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In this conversation, Bryan discusses his early experiences in IT management, particularly focusing on the unconventional methods he employed, such as the 'sneaker net' approach, to manage devices and install software. He reflects on the challenges and best practices he learned along the way. Chapters 00:00 Introduction and Background 03:47 Career …
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Matt Zaske, a seasoned sysadmin in higher ed, dives into device management, Windows 11 migration, and how his theater background shapes his IT communication. He shares his path into tech speaking, explores home automation, and showcases his passion for 3D printing and custom conference collectibles. We also learn the fun origin story of his iconic …
  continue reading
 
Ever feel like you’ve got more to offer than what your job title says? I sat down with Mamai, one of our amazing virtual assistants at Delegate, to talk about that exact feeling—and what happens when you finally get the chance to step up and show what you’re really capable of. In this episode, we unpack what it’s like to go from a structured corpor…
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Ever feel like networking is awkward, exhausting, or just plain ineffective? You’re not alone. In this episode of Sip & Scale, I sit down with Alice Huang, a fractional COO and expert in community building, to break down how to make networking work for you, even if you hate it. Alice shares her journey from Vancouver to Austin and how she’s built t…
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In this episode of Sip and Scale, I sit down with Aviv Shalgi, founder of Solar Simplified, to break down why so many startups fail, and what you can do to avoid the same fate. Aviv shares how Solar Simplified is flipping the traditional solar model on its head, the biggest challenges in customer education, and how data-driven decision-making is th…
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In today’s episode, I’m chatting with Conrad O'Connell, a digital marketing expert who’s carved out a niche in the vacation rental space. Conrad shares how he made his way from helping his father-in-law’s fishing charter business to building a thriving agency that specializes in marketing vacation rentals. We dive into what makes promoting vacation…
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In this episode of SIP and Scale, I sit down with Ryan Levy, co-founder and president of Fuze Technology, to unpack his journey from the early struggles of entrepreneurship to steering a company toward global expansion. Ryan shares the hard-earned lessons from fundraising, navigating COVID-19’s curveballs, and building a strong team culture. Whethe…
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In this episode of Sip and Scale, I sit down with Gregory Laskody, who shares how an unexpected entry into real estate turned into a winning career in South Florida’s commercial market. We dive into everything from real estate cycles to tech’s role in the industry—and even how giving back has been a game-changer for him. Takeaways: Gregory’s start …
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In this episode of Sip and Scale, I chat with Sam Dundas, co-founder of Besty AI, about his inspiring journey from hospitality to tech. We talked about how AI is transforming guest messaging for short-term rentals and the key strategies behind scaling a successful startup. Takeaways: Sam’s shift from hospitality to founding Besty AI Besty AI automa…
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In this episode of Sip and Scale, I had a great chat with Evan Patterson, a marketing pro with an incredible journey from gaming to digital marketing. We talked about a lot of topics, from the power of personal branding and how to really make LinkedIn work for you, to the differences between sales and marketing (which people often confuse). If you’…
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Summary: In this episode, Don Spafford shares how he went from corporate finance to investing in RV campgrounds and build-to-rent communities. He talks about creating passive income, scaling a real estate business, and finding unique opportunities for high returns. Don also dives into building a team and the importance of staying open to new ideas.…
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In this episode of Sip & Scale, I sit down with Brian Keen, a franchising expert, to dive into how AI is reshaping the way businesses scale. We talk about my journey with Delegate Co. and how AI, along with effective delegation, is helping companies streamline operations and grow faster. We also explore the future of AI, the role of remote staffing…
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In this episode of Sip & Scale, I chat with Shannon St. Val, a pro in the vacation rental world. Shannon shares her journey from consulting to property management, revealing how being process-oriented and delegating tasks to overseas talent has fueled her success. We dive into her strategies for empowering remote teams, managing multiple properties…
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In this episode of "Sip & Scale," I chat with Rohit Chaparala, co-founder of Hemingway, about tackling the chaos of dental scheduling with their all-in-one platform. Rohit shares his journey from side projects to leading a Y Combinator-backed startup, emphasizing the importance of understanding customer needs and integrating feedback. Tune in to di…
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In this episode, Louie Bacaj, former senior director of engineering at Walmart, shares his inspiring journey from corporate life to successful entrepreneurship. He emphasizes the power of making small bets, diversifying income streams, and building a loyal audience through valuable content and authentic connections. Takeaways: Transitioning from a …
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Alex Shapiro, CEO of CanMonkey, shares how the company scaled its vacation rental trash solutions through technology and quality service, expanding into pool cleaning and on-demand trash removal. Initially growing via word of mouth, CanMonkey overcame hiring challenges and improved customer service by transitioning from virtual assistants to in-hou…
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Jason Lopez, VP of Sales, Marketing, and Customer Success at Jurny, shares the evolution of Jurny from property management to software. His insights highlight the importance of mentors, data-driven sales, and effective marketing strategies. Jason also discusses leveraging overseas talent, developing a strong company culture, and balancing business …
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