Best 32 Good Minutes Podcasts (2025)

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Ep. 50 - From Family Startup to IDD Industry Standout - w/ CARES of Western PA 26:34

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1h ago26:34

26:34

CARES of Western PA has grown from a small family startup into an industry standout. Yet they’ve kept their family feel at every step. In this episode, Mindy Bowen and Kate Smith share how they stay lean at the top, respond quickly to staff feedback, and keep quality of care as the non-negotiable center of everything. We also dive into how CARES is…

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Ep. 49 - From 4 Employees to 100: How This IDD Agency Scaled Without Losing Their Heart 47:34

20h ago47:34

47:34

In this episode, you'll hear from Mindy Bowen, Co-Owner, and Kate Smith, Assistant Director of CARES of Western PA, to unpack their incredible growth journey—going from just 4 employees to nearly 100 in a decade. We talk about: -How they built “the CARES way” and a family-friendly culture -Why investing in staff (and making it fun!) pays off -How l…

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Ep. 48 - Fixing Leadership Blind Spots that Hurt IDD Teams w/ NLC 41:55

8d ago41:55

41:55

What blind spots keep leaders from building thriving teams? In this insightful follow-up conversation with Dr. Caitlin Bailey and Kristen Loomis Greenidge, co-directors of the National Leadership Consortium on Developmental Disabilities, we explore the hidden assumptions that quietly undermine leaders. You’ll hear how blind spots can stall growth, …

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Ep. 47 - The Leadership Aha Moments That Change Everything - w/ Nat'l Leadership Consortium 41:10

15d ago41:10

41:10

What makes a leader truly grow? In this powerful conversation with Dr. Caitlin Bailey and Kristen Loomis Greenidge, co-directors of the National Leadership Consortium on Developmental Disabilities, we explore the aha moments that transform leaders—sometimes bringing them to tears. You’ll hear why DSPs don’t leave because of the people they serve, b…

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Ep. 46 - Better Client Outcomes: Autism and IDD Leadership Fixes w/ Dr. Peter Gerhardt 38:25

23d ago38:25

38:25

What does it take to lead in Autism and IDD services without burning out—or burning bridges? Dr. Peter Gerhardt shares surprising lessons on adapting your leadership style, keeping your team motivated, and making the work deeply meaningful for those you serve. Learn more: https://www.makeitmeaningful.info/home Ready to level up your team's leadersh…

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Ep. 45 - "Don't believe your own press" & more leadership lessons w/ Dr. Peter Gerhardt 34:07

30d ago34:07

34:07

In the field of human services, the needs are vast and the mission is clear. But when leaders are pulled in a thousand different directions, it's easy to feel stressed by the competing demands on every side. In this episode, Dr. Peter Gerhardt breaks through the complexity with simple yet profound words of wisdom from his renowned career in leaders…

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Ep. 44 - Turning Organizational Values Into Daily Actions w/ Dr. Syard Evans 38:50

1M ago38:50

38:50

It’s one thing to have values on the wall—it’s another to see them come to life in day-to-day decisions, especially on the frontlines. In this episode, Dr. Syard Evans returns to share how her team at Arkansas Support Network builds real values alignment across the organization—not through posters, but through clarity, consistency, and trust. She g…

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Ep. 43 - Leveraging AI in human services w/ Dr. Syard Evans of Arkansas Support Network 57:36

1M ago57:36

57:36

How can AI help your organization provide values-based, person-centered care? And what are the risks and benefits? In this episode, Dr. Syard Evans shares what is already happening at her organization—how they have developed an AI tool that moves them even further toward their innovative approach to providing care. And she gives examples of how oth…

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Ep. 42 - Tackling staff turnover w/ Dr. Dennis Reid 22:03

2M ago22:03

22:03

Is this a "good idea" or something that will actually move the needle when it comes to reducing staff turnover? This is Part 2 of my conversation with Dr. Dennis Reid, and in it he unpacks practical steps to take at your organization to most effectively decide how to address staff turnover. We all know that staff retention is a complex issue and it…

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Ep. 41 - Supervisor training that actually works w/ Dr. Dennis Reid 37:37

2M ago37:37

37:37

In Part 1 of this powerful interview, Dr. Dennis Reid—renowned author of The Supervisor’s Guidebook—shares how to train supervisors effectively, what to do if a supervisor is struggling, and how to start developing future leaders from your DSP team. If you want to improve staff performance, reduce drama, and build stronger supervisors, this episode…

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Ep. 40 - From "too many vacancies" to "fully staffed" - How to recruit more DSPs 18:20

2M ago18:20

18:20

The problem isn't the people. It's the process. Fix your recruiting process and your vacancies will drop. This episode offers 12 simple changes that make a huge difference in improving your hiring funnel. And if you want a blank Hiring Funnel Worksheet to help you in that process, get yours at iddleader.com/funnel. Ready to level up your team's lea…

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Ep. 39 - How to recruit more DSPs and reduce your job vacancies 15:07

2M ago15:07

15:07

If you're at all involved in the hiring process of Direct Support Professionals (or you oversee the people who do), then this episode is for you! Drop your agency's job vacancy rate and stop burning through overtime costs. Leverage the power of behavior science to stop getting ghosted on interviews, to keep your best candidates engaged, and to stop…

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Ep. 38 - 3 Secrets to Increase your Staff Retention 16:18

3M ago16:18

16:18

Tired of the revolving door of staff? Consider these three secrets to increase your staff retention--and the quality of services you provide. Ready to level up your team's leadership? I've got a free playbook for you: The Turnover Fix Playbook: 4 Simple Supervisor Habits that Reduce DSP Turnover Fast. Get your free copy at www.iddleader.com/supervi…

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Ep. 37 - Hired an underperformer: fire them or change them? 13:19

3M ago13:19

13:19

Anyone involved in management knows the painful decision: "Can this underperforming team member be changed or do I need to let them go?" This episode breaks down the behavioral science of why this dynamic often drags on for too long at IDD agencies (and at many other businesses) and how to quickly implement a system that makes it clear when to help…

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Ep. 36 - Stop staff burnout before it starts 12:35

3M ago12:35

12:35

Too often, mission-driven organizations end up driving their people into burnout. We've all seen it--but how can you burnout-proof your workforce? In this episode, Nate breaks down the behavioral science of burnout and provides three easy next steps to stop it at your organization. Ready to level up your team's leadership? I've got a free playbook …

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Ep. 35 - The 3-sentence script for any tough employee conversation 13:07

3M ago13:07

13:07

Sweaty palms and a knot in your stomach? Or a raised voice and regrets later? Whatever your 'style' of handling tough conversations with employees, you can benefit from a clear, 3-sentence script that will help guide you through these uncomfortable moments. In this episode, Nate breaks down the science behind tough conversations with employees and …

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Ep. 34 - Work/life balance for leaders? From pipe dream to reality 15:24

4M ago15:24

15:24

Many human services leaders struggle with finding the right balance between work and the rest of life. It's a demanding, heart-and-soul line of work that lends itself to frequent crises which can happen at all hours. And yet, neglecting to promote (or protect) work/life balance for yourself or your staff is a recipe for burnout... and for perpetuat…

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Ep. 33 - What Happens When You Invest in Your People? w/ Core Services 41:42

4M ago41:42

41:42

If you've ever wondered about the long-term impact of investing in your staff, Core Services has been innovative and unrelenting in their efforts... And they are getting a huge return on investment! Executive director Nick Filarelli explains why Core Services "bares their soul" on their website, how they dropped to an astoundingly low vacancy rate,…

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Ep. 32 - Improve team performance in 15 minutes a day 19:03

4M ago19:03

19:03

What if I told you that a zero-dollar, 15-minute strategy could transform your team? Would you believe me? If your frontline supervisors (or you) are constantly putting out fires, can't get your team to take initiative, or are the last to know when something's going wrong--this episode is for you. In it, Nate will unpack the art and science of a st…

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Ep. 31 - Why most supervisors struggle (and how to change that) 15:45

4M ago15:45

15:45

When someone gets promoted to supervisor, it's usually because they had great performance, not necessarily because they had great people skills. Sure, if they have been providing direct support, they will be good at that aspect of people skills, but what about providing feedback, addressing concerns, and asking questions to reduce team drama? It's …

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Ep. 30 - Please Don’t Go: How to Retain Employees (and Supervisors) on the Verge of Quitting 19:25

5M ago19:25

19:25

Sometimes, you know they're on the verge. But, is there a way to win them back?? Good news--the answer is yes! In this episode, Nate will discuss who's worth trying to save, a simple step-by-step process to win them back, and how to proactively build an experience that people don't want to leave. Plus, it covers common stuck spots and how to overco…

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Ep. 29 - Fix the employee experience: 5 small changes with big results 15:53

5M ago15:53

15:53

When we’re experiencing BIG challenges from high staff turnover, we’re tempted to launch BIG initiatives to solve it. “Let’s add a huge retention bonus!” or “Let’s double-down on DSP Appreciation Week!” Often, these big efforts fall flat. Truth is, the employee experience isn’t fixed in big initiatives–it’s fixed in the day-to-day experience for yo…

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Ep. 28 - Staff empowerment elevates retention w/ DSP Council from Welcome House 35:58

5M ago35:58

35:58

What does it look like when "employee empowerment" goes beyond corporate catchphrase and actually helps to shape the culture of an organization? In today’s episode, DSP Council members from Ohio-based Welcome House describe how their agency has launched an initiative that has impacted them personally and professionally. If you've wondered how to mo…

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Ep. 27 - No Good Options? Tough Staffing Decisions for Leaders 26:44

5M ago26:44

26:44

Sometimes leaders are caught between a rock and a hard place. Would you rather promote an employee who isn't quite ready or roll the dice and try to hire from outside? Would you rather take your time onboarding new hires until they're fully ready or bring faster relief to your already-stretched-thin staff? If you are wrestling with tough staffing d…

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Ep. 26 - Turnaround staff turnover in 60 days 12:27

6M ago12:27

12:27

What if you only had 60 days to turnaround the high employee turnover at your organization... Could you do it? Where would you start? In this episode, Nate provides 3 strategies to see fast results with lowering your turnover, and no it does not involve retention bonuses or better benefits. Although it takes a little while to see the full impact of…

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Ep. 25 - Person-centered care for staff: the secret to a less stressful workforce 17:59

6M ago17:59

17:59

In the IDD field, we talk a lot about person-centered care for the people we serve—but what happens when we use that same philosophy for our staff? Does it work without making our workforce self-serving? Can it apply to every level within our organization? In this episode, Nate breaks down how to apply a person-centered approach to your employees a…

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Swipe Right on AI? | Semen Retention, Getting Stoned & Desexualizing Your Brain | EP. 38 48:19

6M ago48:19

48:19

EP. 38 | In this eye-opening Episode 38, Carlton sits down with Xiào Zeng, a 27-year-old single man who grew up in Shenzhen, China, culturally Buddhist and chasing fulfillment in partying, pleasure, and success. But in January 2024, everything changed. After experiencing deep brokenness, sexual struggles, and even being stoned at church, he encount…

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Ep. 24 - How one provider transformed their onboarding - Interview w/ leaders from VTC 38:09

6M ago38:09

38:09

Want your new hires to have a great onboarding experience? Yeah, that's one thing. But actually pulling it off? That another thing, entirely. In today's interview episode, Nate talks with Scott Burtsfield, Amy Schultz, and Jodi Freitag from Vocational Training Center in Fargo, ND about the incredible results they have seen from their onboarding pro…

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Turn Off Do Not Disturb! | Bro Culture, Prayer & Becoming a MOG | EP. 37 56:24

6M ago56:24

56:24

EP. 37 | In this powerful Episode 37, Carlton sits down with Allen English, a 29-year-old who went from “I got this” to “Okay God, you got this”. At 27, after years of doing things his way, bad dating decisions, and buying into bro culture, Allen finally answered God’s call—and spoiler alert: it's working out way better than his own plan. Now, he’s…

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Ep. 23 - Turn around a struggling team with data. It sounds crazy, but... 17:13

6M ago17:13

17:13

High turnover (or low-performing) teams are usually struggling with data--either they aren't completing it properly or they're doing it but the results look bad. So how could data help fix things? Most data is outcome data. It's a lagging measure. But when you implement leading measure data, you suddenly help the team see what actions they need to …

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Life is Messy, Dating is Crazy… But Have You Heard the Good News? | EP. 36 51:26

6M ago51:26

51:26

EP. 36 | Twelve years ago, at 24, Justin “JMah” Mah heard the good news for the first time—and it changed everything. Now 36, single, and thriving, he sits down with Carlton to share the highs, the struggles, and the wild ride of dating as a single man. From navigating anger and forgiveness to embracing singleness with purpose, JMah’s journey is a …

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Ep. 22 - Five Things Toxic Organizations Say to Staff (And How to Fix Them) 25:12

7M ago25:12

25:12

Is your organization toxic? And if so, what can you do about it? In this episode that speaks to both direct support professionals and the leaders of human services agencies, Nate describes how if broken systems go unchecked, or known problems don’t get addressed… things can get bad. And he unpacks clear action steps you can take to make things bett…

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48 Minutes That Will Change Your Life | The BEST Way to Live as a Single Man | EP. 35 48:41

7M ago48:41

48:41

EP. 35 | At 26, JJ Tomlin met his wife. Now 29, married, and a father, he runs Heart of Dating, the largest Christian dating podcast in the world, helping thousands of men. In the first-ever virtual episode of The Single Man Podcast, JJ opens up to Carlton about the hard lessons he's learned, the hidden mistake keeping so many men stuck, and the un…

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Ep. 21 - Staff retention at a new organization w/ Julie Bisi 34:01

7M ago34:01

34:01

How do you overcome staff retention challenges if you're a leader at a new or smaller human services organization? In this episode, Julie Bisi, founder of Artemis Supports, shares her insights and experience--including several innovative strategies she uses to increase staff retention. To learn more about Artemis or to contact Julie, go to artemiss…

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Why So Many Men Feel Alone | Mental Health, Modern Dating & What Women Want | EP. 34 1:04:16

7M ago1:04:16

1:04:16

EP. 34 | At 26, Kevin Simmons thought he had no future—struggling with depression and suicidal thoughts, he felt like a failure. But his story didn’t end there. Now 29 and dating the woman he believes is “the one,” Kevin shares his raw journey of overcoming mental health battles, the wake-up call that changed everything, and what he’s learned about…

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Ep. 20 - Three Easy Employee Retention Strategies 23:04

7M ago23:04

23:04

Stop the feeling of overwhelm. Employee retention doesn't have to be soooooo hard. Yes, there are many factors involved, but fundamentally, it is all about making a positive employee experience for everyone in your organization. And in this episode Nate shares three tried and true strategies that will help you retain more staff so that you and your…

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Ep. 19 - Give frontline supervisors more skills, not more trainings 17:59

7M ago17:59

17:59

It's no secret: successful frontline supervisors are essential for your organization's success. And to be successful, they not only need the ability to do the frontline care but they also need to be able to MANAGE PEOPLE. Unfortunately, when situations arise in which frontline supervisors are struggling to manage their direct reports, they often ar…

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Ep. 18 - Stop doing staff retention initiatives - Instead, build a culture 26:12

7M ago26:12

26:12

Stop *doing* DSP retention initiatives and instead build a culture. It's easy to slap another initiative on it rather than intentionally designing a workplace that staff love. But don't worry! In this episode Nate breaks down the Six Pillars of Staff Retention and gives you practical next steps to help build a retention-focused culture at your orga…

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Ep. 17 - Resources to help you fight staff turnover 22:44

8M ago22:44

22:44

You and your organization are not alone in the fight against DSP turnover. In today’s episode, Nate talks about a number of different organizations and outside resources that are working to stabilize and strengthen the workforce. Here are the links to the organizations he discusses: CQL - Articles highlighting organizations that are supporting thei…

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Ep. 14 - Transform the DSP employee experience with 1 simple method 19:21

8M ago19:21

19:21

"No employee cares about your organization until they know your organization cares about them." And how can you show them? Always have an answer to the most important question that every employee is asking, "What's in it for me?" In this episode, Nate describes how to leverage your answers this question so that your DSPs love their jobs, put forth …

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Ep. 13 - Common pitfalls with performance-based incentives (and how to avoid them) 23:37

9M ago23:37

23:37

Ready to level up your team's leadership? I've got a free playbook for you: The Turnover Fix Playbook: 4 Simple Supervisor Habits that Reduce DSP Turnover Fast. Get your free copy at www.iddleader.com/supervisorBy Nate Beers

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Ep. 12 - How NOT to increase staff retention at the holidays 6:52

9M ago6:52

6:52

Wondering how NOT to boost your DSP retention rate? Tired of all the holiday cheer? In this short mashup episode, Nate empowers your inner Grinch with 7 tried and true strategies to make sure you DON’T increase retention, but instead that you keep your turnover rate high. Unlike other episodes, this one definitely won’t help your organization win… …

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Savannah & Shantanu’s INCREDIBLE Love Story! | Dating Someone With a Different Faith (And Should You?) | EP. 33 1:31:55

9M ago1:31:55

1:31:55

EP. 33 | This is an EPIC story of love, faith, and transformation you won’t want to miss! Savannah, a 31-year-old Christian woman from the US, and Shantanu, a 30-year-old man raised Hindu in India, met at a salsa dancing class—never imagining how an initial "business meeting" would change their lives forever. From navigating the challenges of being…

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Ep. 11 - How to stop the next 100 fires before they start 25:24

9M ago25:24

25:24

When every supervisor in your agency conducts monthly "High Impact Supervisions", the effects are game-changing. Fewer fires, less burnout, higher retention. But it's one thing for you, as a leader, to understand this... and it's another thing to implement it across your organization. In this episode, Nate defines High Impact Supervisions and share…

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I Didn’t Talk to My Dad for 10 Years | Ghosting, Saying "I Love You" & True Masculinity | EP. 32 59:46

9M ago59:46

59:46

EP. 32 | In this vulnerable episode of The Single Man Podcast, Carlton is joined by 32-year-old single man Nujad Bolivar, who opens up about his journey to healing after being estranged from his father for 10 years. Nujad shares his incredible story of reconciliation, overcoming father wounds, and finding his true identity as he has navigated faith…

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Ep. 10 - The real costs of DSP turnover 15:15

9M ago15:15

15:15

DSP turnover is costing IDD Providers like you a whole lot of money. But what is the real cost of DSP turnover? It extends far beyond the staggering financial costs and affects team morale and program sustainability. Even more than that, it leads to invaluable opportunities that are passed up due to staffing shortages. In this episode Nate explores…

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Single at 48 | Catholicism, Healing From Divorce & Leading Well | EP. 31 57:38

9M ago57:38

57:38

EP. 31 | In this week’s episode, Carlton is joined by Weslee Knapp, a 48-year-old single man who was married at 29 and divorced at 42. Weslee shares his journey through growing up Catholic, navigating divorce, raising two kids as a single father, and the leadership lessons he's learned along the way. He also reflects on what he wishes he knew befor…

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Ep. 9 - The #1 barrier to increasing your staff retention 19:46

10M ago19:46

19:46

Honestly, I was kind of surprised by this one, but then it all made sense. It will probably surprise you, too! When I first started helping with staff retention, I guessed the burnout rate or the wages would be the biggest barrier. And these things matter (a lot) but then I discovered an even more fundamental issue at the organizational level that …

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Ep. 8 - Addressing Performance Issues 22:38

10M ago22:38

22:38

Imagine addressing performance issues without all the stress. And imagine not having to bring up the same issue over and over again. Sound like a pipe dream? It doesn’t have to be. This episode provides practical tools for leaders to deal with this challenge constructively to create win-wins for everyone involved. Ready to level up your team's lead…

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Ep. 7 - Stop losing staff: Top 5 changes you can make 21:27

10M ago21:27

21:27

There are hundreds of reasons your staff leave, right? Maybe so. But recent research on voluntary job “leavers” has identified the top 5 areas organizations could have addressed that would have kept these staff. In this episode, Nate offers actionable insights on how to change each of these areas in order to strengthen your organization and retain …