When someone gets promoted to supervisor, it's usually because they had great performance, not necessarily because they had great people skills. Sure, if they have been providing direct support, they will be good at that aspect of people skills, but what about providing feedback, addressing concerns, and asking questions to reduce team drama?

It's a different skillset!

How can we help make sure that they get it?? In this episode, Nate breaks down the process to move supervisors from "promoted" to "prepared"--and how to reduce the oh-so-frequent struggle that comes with managing people.

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