Best Contact Center Solutions Podcasts (2025)

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68. 5 Cheap Meals to Make with What is In Your Pantry Right Now 20:13

1d ago20:13

20:13

Have you ever stood in front of your pantry, staring at the shelves, and thought, “What in the world are we going to eat for supper?”—even though there is food in there? I think we’ve all been there a time or two. But the truth is, with a few basic staples, you can whip up delicious, budget-friendly meals in about 30 minutes. In this episode, I sha…

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67. 3 Easy Steps to Growing Your Own Food 23:06

8d ago23:06

23:06

Have you been dreaming of growing your own food but feel overwhelmed by where to start? Gardening can seem complicated, but the truth is—you don’t need a perfect setup, a huge backyard, or do a ton of research to start producing fresh, homegrown food. In this episode, I break it down into three simple steps that will help you get started without th…

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The Culture of Knowing: Why Knowledge Management Isn’t Always About Answers with Lana Kosnik 42:22

14d ago42:22

42:22

Let’s start with a simple question: What happens to knowledge after it solves a problem? In most organizations, the answer is… nothing. It dissolves into a Slack thread, hides in an inbox, or retreats into the quiet privacy of someone’s memory. But what if knowledge could do more than disappear? What if it could evolve? This week on Connected Knowl…

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66. Adjusting Postpartum and Nourishing Your Body with Nutrient Dense Foods 30:40

15d ago30:40

30:40

If you are a new mama or a new mom to be, if you’ve got littles at home, or if you’re just trying to figure out how to feed yourself well when life is full—today’s episode for you. I wanted to share a bit about how his postpartum season has been unfolding so far and what’s been helping me the most—especially when it comes to nourishment and caring …

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The Knowledge Imperative: How AI is Reshaping the Way We Work with Stephen Harley and Adam Obrentz 52:02

28d ago52:02

52:02

Imagine a world where knowledge isn’t just stored—it’s alive. It moves. It adapts. It finds you at precisely the moment you need it, seamlessly integrated into the tools you already use, whispering the right answer before you even realize you’re searching for it. This isn’t a distant dream. It’s happening now. In this episode of Connected Knowledge…

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The New Education Debate: Are We Teaching – and Studying – STEM the Right Way? 22:00

2M ago22:00

22:00

Do we need to shift to more “practical education” programs to ensure students are prepared for what they’ll encounter, and need to do, in the real world?By Zebra’s Your Edge Podcast

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65. Big Announcement - Spoiler, She's Here! 2:39

2M ago2:39

2:39

As the title of this episode suggests, I have some exciting news to share with you —our sweet baby girl has finally arrived! We are completely in love with her, soaking up all the newborn snuggles, and adjusting to life as a family of 5. I will be stepping away from the podcast for the next few weeks as we settle into this new season. But don’t wor…

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What Your Mobile Devices and Favorite Jeans Might Have in Common 11:48

2M ago11:48

11:48

Hint: it has to do with “holes,” and not the cool kind.By Zebra’s Your Edge Podcast

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64. Simple Strategies to Avoid Kitchen Burnout (And Still Get Dinner on the Table) 24:00

2M ago24:00

24:00

Cooking from scratch is rewarding - you know exactly what you are feeding your family, you can be proud of what you actually made yourself, but it’s also exhausting at times, especially when you are feeding a family every single day, sometimes multiple times a day. It truly is an endless cycle that takes time and energy. It can be easy to start fee…

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What Do You Do When You Realize Your Career No Longer Aligns with Your Values or Life Goals? 54:03

2M ago54:03

54:03

When you realize your heart is somewhere else, do you just keep pushing forward? Or do you immediately stop what you’re doing and find a better fit? Former NFL Pro Julius Thomas found himself asking these questions at the age of 26. His answer might surprise you.By Zebra’s Your Edge Podcast

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63. Cooking with Healthy and Affordable Fats 24:55

2M ago24:55

24:55

If you have looked at ingredient labels lately, you might have noticed that seed oils - sunflower, soybean, corn, cottonseed, sometimes just under the name vegetable oil, are in just about everything, but there is still a lot of controversy about how these oils affect our health. In today’s episode we are diving into the world of nourishing, tradit…

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AI is Showing Up in Rugged Tablets in New Ways. But This May Be One of the Most Meaningful on the Frontline Right Now. 30:15

2M ago30:15

30:15

Automatic touch sensing and glove/water/stylus mode switching may not seem like a big deal to you. But it is for people who must constantly switch between these modes to do their jobs.By Zebra’s Your Edge Podcast

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62. 5 Reusable Swaps that Will Save You Money 22:37

2M ago22:37

22:37

Have you ever stopped to think how much your disposable products are actually costing you? Not only can single-use items contribute to a lot of waste but they can also add up to a big expense over time. In this episode, I share 5 of my favorite reusable swaps that I actually like better than the disposable versions and will save you a significant a…

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Is This Why a Stable Wi-Fi Connection Remains Elusive in Warehouses and Distribution Centers (DCs)? 20:00

3M ago20:00

20:00

I sat down with a DC operator and a Wi-Fi solution architect to understand why it often feels like such a struggle to get system settings just right (no matter how much technical investigation and adjustment occurs.)By Zebra’s Your Edge Podcast

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Clini-Chat: Do You Have the Right People Informing Your RFID Projects? (Possibly Not, Says These Two Solution Engineers) 27:55

3M ago27:55

27:55

You need more than the “stakeholders” involved from day one because buy-in starts – but doesn’t end – at the top of your healthcare organization. This is whose opinion and support matters most.By Zebra’s Your Edge Podcast

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61. Creating Daily Habits to Grow Your Homestead 1% Each Day 26:29

3M ago26:29

26:29

Do you feel like there’s never enough time to work on your homesteading goals? Between kids, meals, cleaning, and all your other responsibilities, it can feel like there is absolutely no room left. The key to making progress on your homestead, even when your days are busy, is to make small intentional steps each day, using daily habits to help you …

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60. Pantry Staples for a From-Scratch Kitchen, Simplify and Save 29:41

3M ago29:41

29:41

Have you ever been frustrated by having to make last-minute grocery runs? Maybe you’re just tired of relying on store bought sauces or expensive pre-made meals. A well-stocked pantry is the key to making cooking from scratch easy, affordable, and a lot more efficient. In this episode, I share some of my pantry staples that I make sure I always have…

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59. Transform Your Cleaning Routine, Non-toxic Solutions that Work 24:33

3M ago24:33

24:33

Do you know what the most toxic part of your home is? When was the last time you checked under your bathroom sink? When you start to look into the ingredients in our everyday mainstream cleaning products, it can be downright scary, but switching to non-toxic solutions doesn’t have to be stressful, expensive, or complicated. Today, I want to share t…

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58. 3 Hacks for Buying Affordable Meat 24:19

3M ago24:19

24:19

Let’s talk about something that has probably been on all of our minds for a while now - grocery prices. Chances are, meat or protein foods make up the biggest chunk of your grocery bill. But when we are trying to cut costs, we don’t necessarily want to have to cut protein out of our diet. And it can be really frustrating to try to feed a family of …

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57. Is Homestead Life Biblical? 5 Scriptures that Show God’s Truth in Homesteading 17:15

4M ago17:15

17:15

Have you ever wondered if the simple, self-sufficient homestead life reflects God’s plan for us? When we see snapshots of homestead life on social media, it seems so peaceful, so meaningful. But does this lifestyle really align with scripture? In today’s episode, we are diving into the Bible to explore five powerful verses that reveal God’s truth i…

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56. Decluttering Your Homestead (Without Being a Minimalist) 28:35

4M ago28:35

28:35

Maybe it’s the messy shed, the overflowing closets, or the pantry that’s ready to explode. Do you ever feel like your house is too small, too crowded, too cluttered, or just unorganized? If you have ever felt overwhelmed by the sheer amount of stuff on your homestead, you are not alone. Yet, maybe you also feel like you just can’t get rid of stuff …

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Wish Your Workers Could Get More Done, Move More Efficiently, and Be More Accurate? Sounds Like It’s Time for a Game! 21:52

4M ago21:52

21:52

Warehouses, factories, and other supply chain facilities have become host to some intense competition and big prizes lately. Who would have thought? (Apparently, the people who understand how to modify behavior and started building gamification apps.) Tune in to hear how and why gamification works, especially on the frontline.…

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55. Why You Should Start Sourdough This Year! 21:40

4M ago21:40

21:40

Do you feel like sourdough has become synonymous with homesteading? Everywhere you turn, there are more and more people getting into baking sourdough, and I am always surprised by how many people, even in my own non-crunchy, small-town community, are jumping on the sourdough trend. While I definitely don’t think you have to bake sourdough to consid…

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Rack Room CIO Reveals How He Uncovered and (Started Extinguishing) Over Four Dozen Friction Points in Stores 30:02

4M ago30:02

30:02

Is friction friend or foe in retail? Most would argue the latter. But after talking to Rack Room Shoes’ CIO Brian Minnix recently, Zebra Retail Industry Principal Jim Musco believes friction isn't as bad as some might believe. Think about it: If you're a retailer, what motivates you to modernize your stores more than friction (or the cost of fricti…

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54. Ready to Expand Your Homestead? Tips for Affording Land in an Inflated Economy 23:25

4M ago23:25

23:25

Are you ready to move out of the suburbs and expand your homestead? Maybe one of your goals this year is to purchase land and start growing your homestead into what you’ve always wanted it to be. But if you’ve done any looking, you know that land isn’t cheap, and interest rates aren’t either. Maybe you would love to get a couple acres of your own i…

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53. Practical Homestead Goal Setting for Moms with Little Kids 28:17

5M ago28:17

28:17

It’s that time again, we are turning a page into a new year and with that comes some new goals. And I’m not just talking about new year's resolutions that get broken after the first month. I’m talking about well-thought out goals that give actionable steps, followed throughout the year so you can look back and see how much progress you’ve made when…

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52. 3 Ways to Stop Relying on Supply Chain and Be More Self-sufficient 25:46

5M ago25:46

25:46

Have you ever stopped to think of how dependent we are on supply chain for just about everything, from groceries, to household essentials? It can be kind of a scary thought to think about what would happen if we couldn’t just go to the store and get what we need when we need it. We have become so dependent on our system that we very rarely think ab…

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Is Enough Being Done to Protect Football Players and Other Contact Sport Athletes? 54:03

5M ago54:03

54:03

Is enough being done to protect the health and safety of football players and other contact sport athletes at all levels of their game? Cognitive scientist (and former NFL tight end) Julius Thomas provided his professional opinion in a recent episode of Chalk Talk. See if you agree with his perspective and advice then check out this additional comm…

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51. Breakfast Swaps - Nutritious Homemade Breakfast Options that Your Kids Will Actually Eat 28:36

5M ago28:36

28:36

Do you struggle with breakfast? Blame it on the morning rush or battling with picky eating, but maybe you’ve found yourself reaching for convenience a little too often when it comes to your kids’ breakfast. Breakfast cereal, granola bars, pop-tarts, or frozen waffles, we’ve all been there a time or two. But today I want to share some awesome swaps …

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50. The Secret to Homesteading and Actually Save Money 21:54

5M ago21:54

21:54

Do you ever find yourself wishing you could do more on your homestead but you’re just not sure how to afford it? Maybe you’ve crunched the numbers and you just can’t figure out how people save money by homesteading. Today, I want to share how our family of four manages to homestead on one income while saving money in the process AND setting ourselv…

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“Why I ‘Zoom in to Zoom Out’ When Considering Workplace Experience of Customers and Users” 12:24

5M ago12:24

12:24

Kristen Ludwig is taking a different approach to customer experience design, advocating for technology customers and end-users of all abilities to have representation in business decisions and are fully supported in their work. See if this might also work for you, then learn more about Kristen and Laura (the host) here.…

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49. Finding Your Purpose in Homesteading and Staying Home with Littles 19:13

5M ago19:13

19:13

Do you ever feel tired and burned out from the daily mom grind? The endless diaper changes, dirty clothes, dealing with tantrums and fighting, and putting meals on the table three times a day? Being a stay at home mom is hard, especially when you are outnumbered by your crazy littles running around. Sometimes it feels like trying to homestead on to…

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48. Practical Homestead Gifts for Kids! Enjoying the Holiday Season without All the Stuff 33:39

6M ago33:39

33:39

Are you tired of all the “stuff” at Christmas? The shopping, the wrapping, and all the toys with little plastic pieces that just get broken anyway. Do you want to give gifts that are heartfelt, handmade, or just plain practical? Today, I am going to be sharing how our family approaches gift giving, why we choose practical gifts for our kids, and ho…

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47. Homestead Family Christmas Traditions and Celebrating Advent with Littles 25:01

6M ago25:01

25:01

Are you ready to bring the joy and wonder of Christ into your home this Christmas season, all while living simply and maintaining healthy habits? Today we are diving into the second part of our Christmas series, talking about Christmas traditions, advent, and how to juggle everything with littles at home. I am super excited to share with you what o…

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Unlock Your Organization's Hidden Potential with AI-Powered Knowledge Curation and Delivery 34:40

6M ago34:40

34:40

We live in a world awash in information. Yet, finding the precise piece of knowledge we need, when we need it, feels increasingly like searching for a needle in a haystack the size of, well, the internet. It’s a paradox. We’re drowning in data, but parched for wisdom. This week on Connected Knowledge, Pete sits down with Fiona Vanderlinde to grappl…

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46. Holiday Baking, Eating Less Sugar, and Finding Balance Between the Two 29:47

6M ago29:47

29:47

The holiday season is right around the corner, and I personally, am super excited for the upcoming Christmas season. So, I have created a few special holiday episodes that I want to share with you on what it looks like to live simply at Christmas, maintain healthy habits, and how you can bring the joy and wonder of Christ into your home this season…

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45. Tips for Feeding Your Family Quality Food on a Budget 33:58

6M ago33:58

33:58

Do you feel like every time you go to the grocery store, your bill gets a little bit and little bit higher? Do you feel torn between buying healthy groceries and groceries that you can afford? This is a reality for so many of us. And it probably doesn’t shock you, in the last 4 years groceries have gone up 25%, and maybe you’re starting to feel it.…

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Is Convenience the Key to Achieving an Elevated Shopping Experience? 32:24

7M ago32:24

32:24

According to one retail industry observer (and nearly every shopper), the answer is “yes!” Find out which conveniences matter most, though. It may not be the ones you think.By Zebra’s Your Edge Podcast

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Unlocking the Value of the Voice Channel 33:10

7M ago33:10

33:10

On this episode of Connected Knowledge, Pete Wright sits down with Andrea Sabean, Senior Account Executive at Upland Software, to discuss the enduring importance of voice interactions in customer experience, even in the age of AI and chatbots. While artificial intelligence is transforming many aspects of communication, Andrea points out that voice …

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44. Can I homestead and work full-time? How to Make Homesteading Work When You Work Outside the Home 27:07

7M ago27:07

27:07

I know you want to grow your homestead, but what if both you and your spouse work full time? Can you make homesteading work even if you work outside the home? How can you find the time to learn new things, work on your homestead, and do the things you want to accomplish? In this episode, I share my thoughts for finding balance between living and wo…

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43. Lard is Making a Comeback, Best Tips for Rendering Your Own Lard and 5 Ways to Use It 35:07

7M ago35:07

35:07

In our modern, western world, there is a forgotten ingredient in our kitchen. One that your great-grandma swore by and used daily! Animal fats, like butter, cream, tallow, and our topic of today, lard. If you cringe a little thinking about adding lard to your diet, modern marketing has done its work. Today we are going to talk about why lard is mak…

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What People May Not Be Telling You About Voice Technology 24:28

7M ago24:28

24:28

Bob Bova, President and CEO of AccuspeechMobile, sits down with Andre Luecht, Global Strategy Lead for Transport, Logistics, and Warehouse at Zebra, to provide his honest take on why you may be struggling with your voice technology. Bob also shares some additional thoughts on the issue in this blog post.…

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Top Priorities for Call Center Executives 47:07

7M ago47:07

47:07

AI is transforming call centers by automating routine tasks, allowing agents to focus on deeper, human connections. The key to success is balancing innovation with the irreplaceable value of human touchpoints. In our most recent podcast episode of the Next Gen Call Center, we interview Asli Uysal, VP of Enterprise Transformational Accounts at Avaya…

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The Power of Customer Feedback: Transforming Businesses with Customer Insights 31:47

7M ago31:47

31:47

Where is your competitive edge? Are you looking for it behind a conference room door? Worse yet, a boardroom door? What if we found ourselves in a position to look for our edge not internally but scattered among the very people businesses strive to reach—our customers? Our guest today is going to help us dive into the often-overlooked well of custo…

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42. Seasonal Eating and Changing the Way You Think About Food 25:56

7M ago25:56

25:56

When you go to the grocery store, what influences what you buy? What looks good? What’s on sale? What about what’s in season? We live in a world where we can get strawberries in December and squash in June, and our culture has really lost touch with a natural pattern of eating with the seasons. Today we are going to explore the concept of seasonal …

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Clini-Chat: Is AI Really What Home Health Providers Need Right Now? 42:44

7M ago42:44

42:44

According to two home health specialists and a nurse, AI may not be what home health providers really need right now. It all depends on what type of basic mobile technology capabilities they have – and most providers are lacking the basics. Find out why they are more concerned about the technology home health clinicians have (or don't have) as it r…

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Is On-Device AI Going to Prove to Be Hype or Helpful? 29:12

7M ago29:12

29:12

What do you think about on-device AI? Is it all hype or will it prove helpful to frontline workers? Zebra CTO Tom Bianculli sat down with Art Miller from Qualcomm and Rouzbeh Aminpour from Google Cloud in this new podcast episode to break down the benefits of this new approach to AI so you can decide for yourself. You can learn more about on-device…

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41. Hard Seasons and Learning to Let Things Go in Your Home 23:15

7M ago23:15

23:15

Have you ever been in a place where things are going well on your homestead, you are making strides, learning new things, being productive in your home, and then a hard season hits and it just feels like everything falls apart? Suddenly you are struggling to do the daily things that you used to be able to do. I think as moms we can have so much gui…

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How to Find the Right Knowledge Management Solution 36:49

7M ago36:49

36:49

Join host Pete Wright on Connected Knowledge as he sits down with knowledge management gurus Rosemary Kirk and Alex Baker from Upland Software for a lively chat about unlocking the power of shared knowledge. They share telltale signs that your organization might be craving a knowledge management makeover – think long wait times, frustrated customer…

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40. Is Shopping at Azure Really Worth It? 25:10

8M ago25:10

25:10

Is Azure really saving you money on groceries? I know if you are a frequent Azure shopper, that may be a controversial question. I know Azure is super popular in the homesteading and bulk pantry world, but today I want to talk about how you can save the most money bulk shopping for healthy, natural foods and if Azure is really the answer. And if yo…

Podcasts Worth a Listen

Contact Center Solutions Podcasts

Podcasts Worth a Listen