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Adventures In Venueland

Paul Hooper, Dave Redelberger

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The EVMC Podcast - Explore the personal journeys and experiences of people in the live entertainment industry. Join hosts Dave Redelberger and Paul Hooper as they talk with guests who work in live entertainment about what they are currently doing, their history in the industry, and the challenges they faced along the way to lead them to where they are today. Adventures In Venueland is a side project of the Event & Venue Marketing Conference, a non-profit conference that brings together diver ...
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Oral Storytelling discussions, interviews, performances, news and more. We're one of the oldest podcasts out there (we started in 1999) now come to this updated format. We'll be migrating older, relevant content to this space as well as creating brand-new entries. You're listening to the Storyteller.net Amphitheater. Support this podcast: https://podcasters.spotify.com/pod/show/amphitheater/support
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Need quick, actionable insights to sharpen your UX leadership and strategy? Short on time but eager to grow your influence? UX strategist Paul Boag delivers concise, practical episodes designed to enhance your strategic thinking, leadership skills, and impact in user experience. Each bite-sized podcast is just 6-10 minutes—perfect for busy UX leaders and advocates on the go.
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All In Long Beach

All In Long Beach

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"All In Long Beach" is the podcast that dives deep into the heart of the 562. We explore the people, stories, and perspectives that shape Long Beach. From inspiring community leaders and creative trailblazers to thought-provoking commentary on local events, this podcast is your guide to everything happening in this vibrant city. Whether you’re a lifelong resident, a newcomer, or just curious about Long Beach, “All In Long Beach” offers engaging conversations, fresh insights, and a celebratio ...
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Prairie Craft Almanac

Leanne of Moth and Rust DIY

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Prairie Craft Almanac is a show exploring craft, nature and simple, creative living. Each episode, I talk about different topics that relate in some way to creativity, craft, art, nature, gardening, culture, etc. and also share my recommendations for different artists, books, and other various resources. Let's learn and grow together! Thoughts or questions? Want to request a show topic? Don't hesitate to send me a message!
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In the last lesson, I said we’d be talking next about how to present your ideas to management. But, jumping into that too soon could actually backfire. If you go to leadership now with nothing but frustrations and vague intentions, it’s likely to come across as a complaint. And that’s not what you’re aiming for. You're not there to moan about the s…
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In previous lessons, we've discussed aligning your UX role with organizational goals and understanding your current position. Today, let’s explore the tangible resources you already have. Many UX leaders instinctively request more people, budget, or time. While there’s a place for such requests (which we'll cover later), effective UX leadership beg…
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BONUS EPISODE – Peace up ✌️ A-Town down 🅰️ – the 2025 Event & Venue Marketing Conference (EVMC) is just around the corner and we have everything you need to know as you pack and prepare for this year’s SOLD OUT conference in Atlanta, Georgia. Hosts Paul and Dave are joined by a trio of guests which help craft this podcast version of a KBYG: Kim All…
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In the previous lesson, I asked you to take an initial look at your role, your resources, and your reach. Now, over the next three lessons, we're going to dive into those three areas in more detail, starting with your role and how it aligns with something much bigger: your organization's goals. Because if you want UX to be seen as more than a suppo…
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Hi there, In Lesson 1 we travelled from Roman amphitheaters to modern apps and saw that user experience is not what many consider it to be and needs repositioning. In Lesson 2 I asked whether you’re ready to lead that charge inside your organization. Today we roll up our sleeves and start that journey. The UX Maturity Spectrum Organizations vary wi…
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We’re back in the city that’s so nice they named it twice, the financial capital of the world – New York City. On this episode we chat with Joyce Leveston, CEO of New York Convention Center Operation Corporation (NYCCOC), which oversees the Javits Center, one of the busiest convention centers in the world. Resting right on the Hudson River, on the …
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Understanding Where You Fit If you're reading this, chances are you're passionate about user experience. But maybe UX isn't actually in your job title. Perhaps you're a marketer, project manager, developer, copywriter, or business analyst who deeply cares about making your products better for users. Or you might be a UX designer or researcher feeli…
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From Amphitheaters to Apps: The Evolution of User Experience Long before we had screens, scroll wheels, or skeuomorphism, we were already wrestling with what it meant to design for humans. Take the Roman Colosseum, for example. Built nearly two thousand years ago, this wasn’t just a feat of architecture—it was a carefully orchestrated user experien…
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Music City welcomes us back as we head to Nashville to chat with Dustin Turner, Music Marketing Executive at Creative Artists Agency (CAA). Dustin walks us through his day to day, and explains how CAA often functions as a bridge between promoters and management teams, working with the artist teams to figure out what the creative is going to look li…
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If LinkedIn is to be believed UX design is a hot mess right now. People are regularly announcing that death of UX, complaining they cannot get jobs and entire companies are abandoning the term UX for product design. Not to mention the fact that AI will supposedly be replacing us all. If you care at all about improving the user experience, this will…
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We’re headed to Edmonton for this episode, home of the Oilers, to catch up with Chris Ng-Muk-Yuen, Marketing Manager for Rogers Place and ICE District. Chris tells us about the venue and surrounding district, and its place in the city and approach to engaging with fans. Fresh off the Edmonton Oilers’ run to the Stanley Cup Finals last season, learn…
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In this episode of All In Long Beach, we sit down with Robb Smith, founder of Alley Cat Deliveries—a local courier service that’s more than just deliveries. Rob shares his inspiring journey from struggling on a bicycle to running a thriving business that helps others. Plus, hear about the weirdest delivery requests he’s gotten! 🔗 Support Us & Get E…
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Is Long Beach’s city council trying to illegally raise your taxes? A new lawsuit is challenging a sales tax increase that many claim was not voter-approved and violates the ordinance’s timeline. We break down the confusing legal language and what this means for YOU as a Long Beach resident. 💬 Are you for or against this tax increase? Let us know in…
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“Of course there is!” That’s what Congressman Robert Garcia said when asked if government waste and fraud exist. But what about right here in Long Beach? Shouldn’t we be demanding answers from our city council and mayor? In this episode, we break down: 🔹 The new subcommittee on government efficiency led by Elon Musk 🔹 Congressman Garcia’s viral mom…
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COVID Lockdowns: A 5-Year Retrospective on Long Beach’s Turning Point In this reflective episode of All in Long Beach, host Stuart Takahara revisits the COVID lockdowns that reshaped our community. Five years later, we explore what went right—and what didn’t—with local responses during those unprecedented days. Hear how businesses, from wine bars t…
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🎙️ Small Business Spotlight: Dabble & Dollop’s Journey from Long Beach to Target! 🎯 In this episode of All in Long Beach, we dive into an amazing success story from right here in the city. Tyler Lashney, co-founder of Dabble & Dollop, joins us to talk about how their children’s personal care brand went from a garage in Naples Island to being sold i…
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Long Beach spent $5.3 million on a year-long motel program meant to help the unhoused — but only 9 people ended up in permanent housing. Stuart breaks down the numbers, the failures, and why it’s time for a better strategy. LISTEN ON YOUR FAVORITE PODCAST PLAYER: Apple Podcast: https://podcasts.apple.com/us/podcast/all-in-long-beach/id1791687079 iH…
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🚧 Long Beach to Demolish 3 Vacant Properties – But What’s Next? Three city-owned properties in Long Beach are finally getting demolished after years of neglect, crime, and break-ins. But what happens next? The city had BIG plans for these lots – including a North Village redevelopment project – but now those dreams are dead. 💰 Now, under California…
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Long Beach was alive this weekend! In this episode, I take you through a perfect weekend itinerary—from scootering across the city to brunching at Madre’s, visiting the beach, and checking out Midnight Oil, Long Beach’s newest bar. 💬 What’s your go-to weekend spot in Long Beach? Drop a comment below! 🔗 Support Our Show & Get Exclusive Content: patr…
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A major new amphitheater is coming to Long Beach—but at what cost? In this episode, we break down the controversy surrounding the Queen Mary Amphitheater, the funding concerns, and whether it will actually bring major artists to Long Beach. 💬 What do you think—will this project be a game-changer or a financial mess? Let us know! LISTEN ON YOUR FAVO…
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Hello all. I admit, I didn't expect much. In fact, I was fully prepared to dismiss it as just another AI gimmick—a shiny distraction from real user research. But after experimenting with using AI-generated personas (or "synthetic personas," as they're being called), I found myself in a strange new territory: genuinely impressed. If you're skeptical…
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Let’s talk premium! On this episode of Adventures In Venueland we head back to California and chat with Michele Kajiwara, Senior Vice President, Premium Business & Events at Crypto.com Arena and AEG, and the 2024 WISE Woman of the Year. Michele oversees the sales and service of premium seats, suites, lounges, and hospitality spaces - supporting the…
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I bet that subject line made you think this email was going to be about the importance of focusing on usability. But actually, we shouldn't be. Too many UX designers I meet are obsessed with making things as seamless and streamlined as possible. That’s great—up to a point. But usability isn't our entire job. In fact, focusing too much on usability …
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Put on your shades and pull back that convertible top because we’re headed to Los Angeles for this episode where we chat with Alex Hodges, Chief Executive Officer of Nederlander Concerts. Alex, who is in the Georgia Music Hall of Fame, recipient of the T.J. Martell Foundation’s “Spirit of Excellence” Award, and recipient of the SEVT Lifetime Achiev…
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As UX advocates and practitioners, we tend to focus on the immediate project at hand—the website, the app, the product interface. But that’s only a fraction of the actual user experience. Every digital interaction a person has with an organization shapes their perception. The problem? Most companies treat these interactions in silos, leading to a f…
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We’re headed to the Garden State for this episode and talking with Michelle McCarthy, Founder & CEO of MCC Marketing Group. Michelle, who is based in Jersey City in the New York City market, tells us about her experience with launching her business and the excitement and challenges that come along with it. She emphasizes the importance of a strong …
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Hello there, I’d like to share some thoughts on developing your UX strategy and redefining your role. It is a topic that feels particularly important at the moment, with UX leaders facing plenty of challenges—from under-resourced teams to the ongoing pressure of delivering measurable business benefits. By clarifying your role and articulating a cle…
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Right on the edge of the Chesapeake Bay, join us for a visit to wonderful Baltimore as we chat with Aly Katz, Brand Manager for CFG Bank Arena, an Oak View Group facility. Aly talks about her role at the venue, where she oversees three key areas: back of house (artist gifting, crew activities, promoter relations), front of house (fan activations, p…
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One of the biggest mistakes I see organizations make when it comes to their internal user experience is how they procure software. Too often, companies buy platforms that are completely unfit for purpose or have been deployed straight out of the box with no configuration. The Problem with Poor Software Procurement This problem is more damaging than…
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It’s Episode 100 and we’re running it all the way back to Episode 1 by having back on our first return guest – Nina Jackson, Director of Marketing & Public Relations at NRG Park, an ASM Global managed property in Houston, TX. Nina oversees marketing and PR at NRG Park, a 300 acre sports and entertainment complex that hosts over 500 events and over …
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Welcome to All In Long Beach, the podcast dedicated to the great city of Long Beach, California. LISTEN ON YOUR FAVORITE PODCAST PLAYER: Apple Podcast: https://podcasts.apple.com/us/podcast/all-in-long-beach/id1791687079 iHeart Radio: https://www.iheart.com/podcast/269-all-in-long-beach-259795666/ Spotify: https://open.spotify.com/show/7LzHcURP5N0O…
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Put on your party hat, grab some champagne, and meet us in The Big Apple! For this special episode we ring in 2025 by taking a look at the most viewed event worldwide – New Years Eve in Times Square, New York City. We talk with Damian Santucci, SVP of Production & Operations at Times Square Alliance, a non-profit business improvement district (BID)…
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As we step into 2025, it's time for some honest reflection about our roles as design leaders. Despite our best intentions, too many of us still get caught up in the day-to-day minutiae of individual projects, leaving little time to demonstrate our strategic value to the organization. With UX teams under increasing pressure from economic uncertainty…
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Happy New Year Venuelanders! 🎊 As we kick off 2025 and look ahead to our official Episode 100, we decided to get our team together to look back at episodes one through ninety nine (as well as our variety of bonus episodes) and talk about some of our favorite movements. This isn’t your normal clip show though! Join us for some interesting behind the…
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For Episode 99 we catch up with our friend and EVMC Hall of Famer, Jim Delaney, Founder/CEO of Activate Sports & Entertainment. Jim, who is a 30-year veteran sports and event marketer, talks to us about his latest adventure becoming what he calls a “digital nomad” – working on projects remotely as he visits venues and lives in different cities for …
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I've noticed a concerning shift in how organizations are handling their design budgets lately. You're probably seeing it too - companies are tightening their belts, and unfortunately, senior design leaders are often the first casualties of these cuts. It's understandable from a pure numbers perspective as they are the most expensive resource. But l…
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Live from backstage at the Fox Theatre in Atlanta, Georgia, we chat with Rachel Bomeli, Vice President of Facility Operations for the facility. We join Rachel the morning after a big show the previous night and learn all about this truly unique venue which features a wide array of architectural styles. We talk about the design of the theatre, their…
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Hey there! Let's talk about what's coming up in UX for 2025. Trust me, we're in for some exciting changes - from AI getting smarter to AR/VR finally hitting its stride. I've been keeping a close eye on these trends, and I'd love to share what I think is coming our way. The Evolution of AI Interfaces For a start AI is breaking free from those basic …
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It’s a party all day in RVA! Join us on the east coast as we head to Richmond, Virginia to chat with Brittany Herndon, Director of Sales & Marketing for Altria Theater and Dominion Energy Center – both managed by ASM Global. Brittany, who also serves as Regional Marketing Director for ASM Global's theatrical venues, tells us about Richmond and what…
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Notion Post Launch Optimization Template Signup to a Notion account I've witnessed this scenario countless times: organizations invest substantial resources into launching a new website, only to neglect post-launch optimization once it goes live. This oversight is a critical mistake that can significantly undermine the long-term success of your dig…
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From the 313 to the 303, we’re chatting with Omar Gates, Marketing & Advertising Coordinator for the Denver Nuggets and Colorado Avalanche at Kroenke Sports & Entertainment in Denver. After chatting with Omar about Denver and some exciting development plans announced recently, we dive into his history in the industry which led him from a passion fo…
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I've been thinking about an important shift in our industry that we've discussed in the Agency Academy I run. It's time we dive into this subject and explore how we can adapt our approach to stay competitive. The landscape for web design agencies and freelancers is evolving, but don't worry - this isn't about abandoning our core services. Instead, …
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Hi everyone. I run a lot of workshops within organizations. They're great for connecting people, allowing space for questions, and inspiring teams. But here's the thing: I'm not convinced they're the best method of training staff in most cases. Don't get me wrong, workshops have their place and I enjoy running them. They create a shared learning en…
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BONUS EPISODE – What does a UFO, bloody hatchet woman, haunted miners, and a ghost rattler snake have in common? They’re all regulars at one of the world’s (and universe’s?) most iconic venues - Red Rocks Amphitheatre! For our third annual Halloween episode we chat with our friend Brian Kitts, Chief Marketing & Business Development Officer for Red …
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Tuck your drafting pencil behind your ear and unfurl those blueprints because we’re talking venue design with this episode, where we chat with Geoff Cheong, Senior Principal and Senior Architect at Populous. With a focus of drawing people together around the things they love and amplifying the atmosphere of excitement and joy, Populous has designed…
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Let's have an honest conversation about invitations to tender (ITTs). We've discussed this topic in the Agency Academy, and I believe it's time to address this significant issue in our industry. If you've been in the digital industry for any length of time, you've likely encountered them. They're a staple of the procurement process, especially in l…
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Come along as we visit the Bay Area and chat with Sam Hunt, Executive Vice President and Managing Executive at Wasserman Music. One of the youngest to ever win Pollstar’s Agent of the Year in 2016, Sam oversees a powerhouse roster of electronica, indie, pop, and hip-hop artists including names like Diplo, Major Lazer, Flying Lotus, Jamie xx, Animal…
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Whether you're part of a UX team, running an agency, or freelancing, there's a service you should be offering. I include myself in this too. This realization struck me while preparing for my design leadership workshop next week (and yes, it's not too late to sign up!). I was thinking about how most design teams are under-resourced, as I mentioned i…
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For this episode we head back to the hustle and bustle of Music City and catch up with former pro-drummer turned entertainment marketer, Brian Bauer, President of Bauer Entertainment Marketing (BEM). We immediately jump into learning what BEM does as well as interesting discussions on trends in live events and some of the most important things for …
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BONUS EPISODE – Tomorrow, on Mexican Independence Day weekend, UFC is gearing up to host Riyadh Season Noche UFC, which will honor Mexico's rich history and vibrant culture. Oh... and did we mention... it's the first sporting event to be hosted at Sphere in Las Vegas? On this special episode we chat with Heidi Noland, Sr. VP of Global Brand & Creat…
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