What happens when you mix the next generation of automotive leaders with a campus that breathes innovation and free enterprise?

You get something electric.

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What we discuss in this episode:

In this episode of the Fixed Ops Roundtable, I sit down with CDK Global’s Mike Stoll, alongside Sarah Vantine, from the heart of Northwood University during the International Auto Show, and let me tell you, the energy here is contagious.

Mike shares how CDK is helping shape the future of Fixed Ops by mentoring and empowering students who are already asking the right questions — questions about what consumers actually want, how to make dealership service experiences simpler, and how to bring genuine hospitality into the car business.

We talk about the Fixed Operations class Mike leads, why he keeps driving hours just to spend time with these students, and what it’s really like to build a pipeline of passionate young professionals who are ready to rethink how dealerships operate from the inside out.

There’s something truly special happening at Northwood, an entrepreneurial spark that’s redefining what it means to serve customers, lead with integrity, and innovate for the future of automotive.

If you’ve ever wondered how we can attract, train, and retain the next generation of talent who care deeply about people, this episode is your sign to hit play.

Because as Mike says, “Our best is yet to come.”

Listen to the episode featuring Mike Stoll for even more insights!

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Apple: https://podcasts.apple.com/us/podcast/fixed-ops-roundtable/id1608656237

Spotify: https://open.spotify.com/show/15HHYoyvCo1PSFwYn02UXY

Thanks, Mike Stoll

Connect with Ted Ings and the Fixed Ops Roundtable:

• Register for the next Fixed Ops Roundtable Event
• Ted Ings on LinkedIn
• Center for Performance Improvement