The Next Big CCaaS Consideration: Is My Provider FedRAMP High Accredited?

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1d ago 11:55

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CX Today's Charlie Mitchell reveals the big news that Content Guru has become the "first full-stack" CCaaS vendor to secure FedRAMP High Authorization.
The High accreditation level is built for agencies handling highly sensitive data - like law enforcement, healthcare, emergency services, and finance - where strict security is critical.
FedRAMP’s High baseline safeguards the government’s most sensitive unclassified data in the cloud, protecting lives, operations, and financial security.
As such, this is a big step for Content Guru, which secures a big differentiator as it bids to bring cautious enterprises to the cloud, in the public sector, and beyond.
Andrew Casson, VP of Public Sector at Content Guru, stresses this in his interview with CX Today's Head of Publication. He also discusses:
- The ins and outs of the FedRAMP certification.
- The differentiative features Content Guru offers in the public sector.
- Examples of Content Guru supporting cautious customers through their CCaaS migrations.
For more on Content Guru's expansive CCaaS portfolio, visit: https://www.contentguru.com/

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