🚨 TiPS: Today in Public Safety – Episode 25 0926 🚨

Wearable Tech to Monitor Dispatcher Wellness

What if, while you’re handling a 911 call, the system could quietly monitor your wellness too?

In this episode, Fletch explores how AI voice sentiment analysis and wearable IoT devices are being designed to track dispatcher stress and well-being in real time. From heat-map dashboards that reflect caller and call taker emotions, to smart vests and wristbands that measure stress indicators, the next generation of NG911 wellness monitoring is closer than you think.

This isn’t about “big brother” in the comm center. It’s about protecting call takers from silent burnout, catching early warning signs, and giving agencies actionable data that can drive both employee support programs and future NG911 funding.

🔑 What You’ll Learn in This Episode:

• 🎙️ How AI analyzes voice tone, pitch, and pacing to monitor caller and dispatcher sentiment.

• ⌚ Why wearable IoT devices (vests, wristbands) provide a “set it and forget it” way to monitor stress.

• 🛡️ How supervisors can act on early intervention alerts to protect telecommunicators.

• 📊 Why anonymized, DHS-approved data could link dispatcher wellness directly to NG911 funding opportunities.

• 🤔 The tough questions: privacy, consent, and avoiding a surveillance culture in the comm center.

At the end of the day, the goal is simple: healthier, longer, and more sustainable careers for the people who answer everyone else’s worst day.

👂 Listen, learn, and share — because protecting dispatcher wellness protects public safety.

📍 Explore more episodes at: 911tips.com

📲 Follow Fletch on social media: @Fletch911