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20VC: Why 90% of Founders Build Startups Wrong | Why AI Growth Rates are Sustainable & Remote Work is BS and the AI Talent War | Competing with Brett Taylor and Sierra: Who Wins the Customer Service War with Jesse Zhang, Decagon

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Manage episode 507231227 series 73567
Content provided by The Twenty Minute VC and Harry Stebbings. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Twenty Minute VC and Harry Stebbings or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Jesse Zhang is the Co-Founder and CEO @ Decagon, the conversational AI platform for customer experience. As one of the fastest growing companies in the valley, they have raised over $230M at a last round price of $1.5BN. Prior to Decagon, Jesse founded Lowkey (acquired by Niantic), studied CS at Harvard, and worked at places like Google, HRT, Citadel, and Intel.

AGENDA:

00:00 Introduction and Sponsor Messages

03:43 Olympiad Mathematician to Startup Founder

05:34 Selling to Niantic and What I Did Differently the Second Time

07:16 Why 90% of Founders Build Companies the Wrong Way

12:19 Scaling to $50M ARR in 15 Months

31:31 Is the AI Talent War Out of Hand: How To Compete with Meta Pay Packets

32:38 Why Remote Work is Total BS

34:06 Competitors in AI Customer Experience: Sierra, Intercom and more

37:34 AI Market Predictions

44:56 Embracing Stress and Winning Culture

50:13 Quick Fire Questions: Most Underrated AI Founder, Biggest Changed Opinion

  continue reading

1359 episodes

Artwork
iconShare
 
Manage episode 507231227 series 73567
Content provided by The Twenty Minute VC and Harry Stebbings. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Twenty Minute VC and Harry Stebbings or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Jesse Zhang is the Co-Founder and CEO @ Decagon, the conversational AI platform for customer experience. As one of the fastest growing companies in the valley, they have raised over $230M at a last round price of $1.5BN. Prior to Decagon, Jesse founded Lowkey (acquired by Niantic), studied CS at Harvard, and worked at places like Google, HRT, Citadel, and Intel.

AGENDA:

00:00 Introduction and Sponsor Messages

03:43 Olympiad Mathematician to Startup Founder

05:34 Selling to Niantic and What I Did Differently the Second Time

07:16 Why 90% of Founders Build Companies the Wrong Way

12:19 Scaling to $50M ARR in 15 Months

31:31 Is the AI Talent War Out of Hand: How To Compete with Meta Pay Packets

32:38 Why Remote Work is Total BS

34:06 Competitors in AI Customer Experience: Sierra, Intercom and more

37:34 AI Market Predictions

44:56 Embracing Stress and Winning Culture

50:13 Quick Fire Questions: Most Underrated AI Founder, Biggest Changed Opinion

  continue reading

1359 episodes

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