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Business-to-business sales requires understanding multiple stakeholders, longer sales cycles, and building trust for long-term relationships. The approach differs significantly from consumer sales, requiring tailored solutions and a focus on return on investment.
• B2B sales involves multiple stakeholders including end users, managers, and procurement teams
• Finding a "coach" within the client organisation is crucial for navigating the buying process
• Sales cycles typically run weeks to months, occasionally years for government clients
• "Farmers" (relationship builders) often outperform "hunters" (quick-close salespeople) in B2B environments
• ROI, efficiency improvements, and technical fit are primary decision drivers
• Honesty builds trust - never make up answers to technical questions you don't know
• Customise presentations to client requirements rather than delivering generic product pitches
• Qualify prospects carefully - pursuing opportunities below 50% probability wastes resources
• B2B typically involves fewer but higher-value sales compared to consumer markets
• Proposals must directly address specific client needs identified during discovery
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