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Client Success and Big Revenue: Goal Reviews for the Win

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Manage episode 493653780 series 2286904
Content provided by Chris Cooper. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Chris Cooper or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

If you’re not regularly sitting down with your clients to talk about their goals, you’re leaving money on the table.
In this episode of “Run a Profitable Gym,” gym owner and chiropractor Dr. Brian Strump shares how quarterly Goal Review Sessions became one of the most effective tools in his gym for increasing retention, referrals and average revenue per member.
Brian walks through exactly how his team at Live Active Charlotte uses these short conversations to keep clients engaged, identify new opportunities to help them, and increase gym revenue without running ads or pushing sales.
He also breaks down how he tracks key metrics and gets buy-in from his staff.
Tune in to hear the full breakdown, then implement goal reviews and watch what happens to your gym’s revenue and your clients' results.
Links
Semi-Private Launch Playbook
Gym Owners United
Book a Call
1:05 - Why use goal reviews?
8:53 - Impact on gym metrics
13:42 - When to do goal reviews
18:56 - Goal reviews help clients
23:50 - Brian’s No. 1 tip for gym owners

  continue reading

1066 episodes

Artwork
iconShare
 
Manage episode 493653780 series 2286904
Content provided by Chris Cooper. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Chris Cooper or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

If you’re not regularly sitting down with your clients to talk about their goals, you’re leaving money on the table.
In this episode of “Run a Profitable Gym,” gym owner and chiropractor Dr. Brian Strump shares how quarterly Goal Review Sessions became one of the most effective tools in his gym for increasing retention, referrals and average revenue per member.
Brian walks through exactly how his team at Live Active Charlotte uses these short conversations to keep clients engaged, identify new opportunities to help them, and increase gym revenue without running ads or pushing sales.
He also breaks down how he tracks key metrics and gets buy-in from his staff.
Tune in to hear the full breakdown, then implement goal reviews and watch what happens to your gym’s revenue and your clients' results.
Links
Semi-Private Launch Playbook
Gym Owners United
Book a Call
1:05 - Why use goal reviews?
8:53 - Impact on gym metrics
13:42 - When to do goal reviews
18:56 - Goal reviews help clients
23:50 - Brian’s No. 1 tip for gym owners

  continue reading

1066 episodes

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