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S1 E31: The Missing Layer in E-commerce Retention: Phone Sales with Consio's Philippe Roireau

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Manage episode 458212238 series 3553771
Content provided by Intergrowth. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Intergrowth or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Join host Pat Ahern in this interview with Philippe Roireau, the co-founder of Consio. Philippe shares his expertise in using phone sales to boost e-commerce retention and engagement.

He offers insights on best practices for launching a phone channel for ecommerce, the hidden benefits of calling past customers, when to make phone calls to potential customers, and how founders should think about hiring for this role.

Philippe also discusses how Consio turns abandoned checkouts and churned subscribers into loyal customers.

Connect with Philippe and Consio:

Visit the website: consio.ai

Email: [email protected]

Stay connected by linking with Philippe on LinkedIn.

Enjoyed the episode? Don't forget to subscribe to be the first to hear about future episodes.

Interested in seeing how Intergrowth could help you grow your business? Head over to intergrowth.com/cgs to book a complimentary strategy session with our team.

  continue reading

49 episodes

Artwork
iconShare
 
Manage episode 458212238 series 3553771
Content provided by Intergrowth. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Intergrowth or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Join host Pat Ahern in this interview with Philippe Roireau, the co-founder of Consio. Philippe shares his expertise in using phone sales to boost e-commerce retention and engagement.

He offers insights on best practices for launching a phone channel for ecommerce, the hidden benefits of calling past customers, when to make phone calls to potential customers, and how founders should think about hiring for this role.

Philippe also discusses how Consio turns abandoned checkouts and churned subscribers into loyal customers.

Connect with Philippe and Consio:

Visit the website: consio.ai

Email: [email protected]

Stay connected by linking with Philippe on LinkedIn.

Enjoyed the episode? Don't forget to subscribe to be the first to hear about future episodes.

Interested in seeing how Intergrowth could help you grow your business? Head over to intergrowth.com/cgs to book a complimentary strategy session with our team.

  continue reading

49 episodes

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