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Emotional Intelligence and Conflict Resolution for Convenience Store Managers
Manage episode 444999391 series 3502349
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In this episode, we'll be covering:
- How to develop emotional intelligence and boost your self-awareness as a leader.
- The power of empathy and how mastering active listening can make all the difference in your daily interactions.
- Effective strategies for resolving conflicts and handling difficult situations with confidence.
- Techniques for negotiation and compromise to maintain harmony and fairness in your team.
- And finally, how to create a positive and inclusive work environment that makes your employees feel valued.
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