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EP.01 - Maintaining Company Culture & Core Values
Manage episode 279464151 series 2836022
In this episode, I interview Christina & Scott Beckett of USA Roller Chain & Sprockets on the role core values play in maintaining their company culture as they scale their family-owned organization. Lots of great advice shared from two well-respected entrepreneurs as we cover topics such as:
- Knowing the who, what, where, when, and why.
- Setting clear expectations to avoid mutual mystification.
- Realizing that not every prospect will be a good fit.
- Sticking to your core values and never negotiating with non-negotiables.
- Always telling the customer the truth.
- Building skills through cross-training.
- Constantly rehearsing, reviewing, and revising your processes.
- Leaving your work at work.
- Being moldable and willing to embrace change.
- Identifying and learning from the golden nuggets in every situation.
- Being excited for people and showing appreciation.
- Having an attitude of gratitude.
Connect with the Dynamic Business Leaders Podcast Hosts:
- LinkedIn: Roy Richardson
- LinkedIn: Sean Murphy
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Chapters
1. EP.01 - Maintaining Company Culture & Core Values (00:00:00)
2. 20-Year Overnight Success (00:01:39)
3. IDS - Identify, Discuss, Solution (00:03:17)
4. The Roller Chain & Sprockets Story (00:05:25)
5. Know the "Who, What, Where, When, and Why" (00:09:28)
6. Not Every Prospect is a Good Fit (00:12:05)
7. Never Negotiate with Non-Negotiables (00:17:52)
8. Having a Self-Policing Culture (00:19:51)
9. Building Skills Through Cross-Training (00:25:09)
10. Rehearse, Review, and Revise Your Processes (00:29:03)
11. Leave your Work at Work! (00:30:09)
12. There are "Golden Nuggets" in Every Situation (00:32:28)
13. The "Wish" Board (00:35:11)
14. Having an Attitude of Gratitude (00:36:25)
19 episodes
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