KEY TAKEAWAYS

• Hospice isn’t a crisis response—it’s a planned, values-based care transition.
• Patients are guided into hospice through ongoing conversations with their care team, not sudden decisions.
• Your Health’s model is uniquely team-based.
• Clinical teams—NPs, nurses, social workers, CHWs, SSAs—collaborate long before a hospice referral happens.
• Eligibility is defined by Medicare, but the experience is defined by the patient.
• Patients choose what services they want: chaplaincy, volunteers, home aides, social work, and more
• Family support is a major part of the program.
• Hospice helps families avoid panic, emergency room visits, and uncertainty by educating them and offering 24/7 resources.
• Non-clinical roles are essential.
• Volunteers, chaplains, and social workers play major roles in emotional, logistical, and spiritual support.
• Respite care is a game-changer for caregiver burnout.
• Five-day facility stays covered under the hospice benefit help families regroup, rest, and sustain caregiving.
• Your Health provides continuity “from pediatrics to end of life.”
• The organization’s ecosystem lets patients receive personalized care at every stage of their life journey.

www.YourHealth.Org