Ep17: Stuart Kaplowitz on creating strong referral relationships
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Collaborative group practice growth sits at the heart of this conversation with Stuart Kaplowitz, founder of Serene Pathways Counseling in Chino, California. Stuart shares how a desire for team-based care—collaboration over medication—shaped a 45-clinician practice that partners closely with physicians and community organizations while staying focused on therapy.
We explore the unexpected journey from solo clinician to group owner, what Stuart would advise his earlier self about legal and HR fears, and why humility and teachability are essential in hiring. Stuart explains how to set realistic caseload expectations (and why his team’s target is now 18 weekly sessions), building referral relationships that actually respond, and the importance of ongoing education for doctors, schools, and community partners.
Takeaways:
• Build a collaborative ecosystem: coordinate with physicians to close information gaps and improve outcomes.
• Hire for humility and growth: passion, openness to feedback, and team fit are more important than pedigree.
• Raise the minimum standards responsibly: align minimum caseload with the training and resources you invest.
• Referrals need persistence and education: teach referrers when and how to send ideal clients.
• Community building: free CEUs and peer groups enhance visibility and improve care.
Ready to lead with values and scale with systems? Dive in for practical steps you can apply this week.
Transform Your Group Practice
Actionable insights for practice owners and clinicians who want to lead, grow, or exit with purpose. This is the podcast shaping a stronger mental health system — one practice at a time.
- Subscribe and listen to more episodes: https://yourgrouppractice.com/
- Want to be a guest? Reach out: [email protected]
About the Host
Dan King is a lawyer turned private equity founder with a passion for fixing burnout in mental health. With a background in M&A, Shark Tank deals, and psychology, he now leads Fireside Strategic — investing in group practices that put people first.
- LinkedIn: linkedin.com/in/danmking
- Website: firesidestrategic.com
Chapters
1. Ep17: Stuart Kaplowitz on creating strong referral relationships (00:00:00)
2. Introduction to Serene Pathways (00:00:56)
3. The Journey to Group Practice (00:03:53)
4. Lessons from Entrepreneurship (00:04:27)
5. Hiring the Right Clinicians (00:07:57)
6. The Role of Humility (00:09:51)
7. Building Referral Relationships (00:13:21)
8. Addressing Stigma in Mental Health (00:14:13)
9. Vision for the Future (00:16:32)
10. The Need for Business Education (00:19:40)
11. Life Beyond Work (00:20:20)
22 episodes