Find the full transcript at yourfuturerealized.com/76.

Picture this: You're in your office, and there's a knock on the door. It's Sarah from Accounting, and she's got that look on her face. You know the one. She's about to vent. Again.

Is that ringing a bell?

If you're an operations exec, I bet it does. You're the go-to person for getting things done, and that often means being the go-to listener as well. Whether it's a delayed project, a software glitch, or just a tough day, your team turns to you for a sympathetic ear.

But how many times have you found yourself caught up in conversations that feel more like emotional dumping grounds than productive discussions? Have you been wondering how in the world to handle this better?

Today, I’m diving into how to manage venting so they feel heard, without sacrificing your sanity or your strategic focus.