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66: Empowering Your Ops Team with Clear & Effective Feedback

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Manage episode 465118087 series 3514666
Content provided by Laura Malinowski. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Laura Malinowski or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Find the full transcript at yourfuturerealized.com/66.
Adam seemed like the perfect leader for a tech start-up: visionary, problem-solver, and a great team motivator. But as year-end neared, some cracks started to show. Adam had trouble giving feedback and often avoided it altogether. When he did give feedback, it was using the classic 'sandwich' approach:

"Your attention to detail is great! It would be good if you could start being more proactive. I’m sure that you’ve got what it takes to get us on track!”

His approach was too vague and ineffective. With a crucial OKR falling behind, rolling out new project software, Adam was at a crossroads. He felt like he was walking on eggshells and told me:

"I don’t want to make things worse by saying the wrong thing."

In this episode, you’ll learn how Adam upgraded his approach to feedback to retake the reins with his team.

  continue reading

104 episodes

Artwork
iconShare
 
Manage episode 465118087 series 3514666
Content provided by Laura Malinowski. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Laura Malinowski or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Find the full transcript at yourfuturerealized.com/66.
Adam seemed like the perfect leader for a tech start-up: visionary, problem-solver, and a great team motivator. But as year-end neared, some cracks started to show. Adam had trouble giving feedback and often avoided it altogether. When he did give feedback, it was using the classic 'sandwich' approach:

"Your attention to detail is great! It would be good if you could start being more proactive. I’m sure that you’ve got what it takes to get us on track!”

His approach was too vague and ineffective. With a crucial OKR falling behind, rolling out new project software, Adam was at a crossroads. He felt like he was walking on eggshells and told me:

"I don’t want to make things worse by saying the wrong thing."

In this episode, you’ll learn how Adam upgraded his approach to feedback to retake the reins with his team.

  continue reading

104 episodes

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