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Ep105: Chris Willatt on Losing His Team and Becoming a Real Leader

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Manage episode 520445984 series 3569999
Content provided by Eunicia Peret. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Eunicia Peret or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Chris Willatt, founder of Alpine Maids, joins Eunicia Peret to share his journey from working as a geologist to building a thriving residential cleaning business in Denver. What began with a Reddit thread and a single mop turned into a culture-driven company with over 45 employees. Chris opens up about the pivotal moment when his entire team walked out, how that forced him to evolve as a leader, and why self-awareness—not just systems—is key to scaling. From redefining leadership to setting energetic boundaries, Chris shares practical and personal lessons that apply to entrepreneurs across every industry.

Key Takeaways:

Start messy, improve later: Chris began Alpine Maids without a clear plan, learning as he went

Purpose beats profession: Leaving geology was scary, but serving people through cleaning gave him meaning

Leadership is personal: After losing his team, Chris realized he had to lead with emotional intelligence, not just metrics

Culture is the retention strategy: Care, consistency, and team safety became the pillars of Alpine Maids’ growth

Documenting who you are helps your team: Chris created a “What It’s Like to Work With Me” guide to improve communication

Your energy sets the tone: Chris leads with calm and clarity to build a thriving, respectful workplace

Boundaries fuel sustainability: Family dinners and solo bike rides are non-negotiables that help Chris stay centered

Redefine what’s possible: Chris constantly challenges his own mindset to push beyond past limitations

Timeline Summary:

[00:00:00] Intro and how Chris went from geology to residential cleaning

[00:02:00] Finding purpose in helping others through a humble business

[00:04:00] Reddit, mops, and the early hustle of building Alpine Maids

[00:06:00] What happened when almost his entire team quit

[00:08:00] Realizing leadership gaps and learning to show up differently

[00:10:00] Creating “What It’s Like to Work With Me” to support alignment

[00:12:00] How culture—not just pay—keeps people engaged

[00:14:00] Shifting from in-the-weeds to strategic leadership

[00:16:00] Using therapy, mentors, and books to grow as a person and CEO

[00:18:00] Importance of boundaries, routines, and emotional check-ins

[00:20:00] Lessons learned from hiring, firing, and rebuilding

[00:22:00] Advice for business owners struggling to scale

[00:24:00] Chris’s biggest mistake: confusing hustle with leadership

[00:26:00] Final thoughts on redefining goals and energy management

  continue reading

108 episodes

Artwork
iconShare
 
Manage episode 520445984 series 3569999
Content provided by Eunicia Peret. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Eunicia Peret or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Chris Willatt, founder of Alpine Maids, joins Eunicia Peret to share his journey from working as a geologist to building a thriving residential cleaning business in Denver. What began with a Reddit thread and a single mop turned into a culture-driven company with over 45 employees. Chris opens up about the pivotal moment when his entire team walked out, how that forced him to evolve as a leader, and why self-awareness—not just systems—is key to scaling. From redefining leadership to setting energetic boundaries, Chris shares practical and personal lessons that apply to entrepreneurs across every industry.

Key Takeaways:

Start messy, improve later: Chris began Alpine Maids without a clear plan, learning as he went

Purpose beats profession: Leaving geology was scary, but serving people through cleaning gave him meaning

Leadership is personal: After losing his team, Chris realized he had to lead with emotional intelligence, not just metrics

Culture is the retention strategy: Care, consistency, and team safety became the pillars of Alpine Maids’ growth

Documenting who you are helps your team: Chris created a “What It’s Like to Work With Me” guide to improve communication

Your energy sets the tone: Chris leads with calm and clarity to build a thriving, respectful workplace

Boundaries fuel sustainability: Family dinners and solo bike rides are non-negotiables that help Chris stay centered

Redefine what’s possible: Chris constantly challenges his own mindset to push beyond past limitations

Timeline Summary:

[00:00:00] Intro and how Chris went from geology to residential cleaning

[00:02:00] Finding purpose in helping others through a humble business

[00:04:00] Reddit, mops, and the early hustle of building Alpine Maids

[00:06:00] What happened when almost his entire team quit

[00:08:00] Realizing leadership gaps and learning to show up differently

[00:10:00] Creating “What It’s Like to Work With Me” to support alignment

[00:12:00] How culture—not just pay—keeps people engaged

[00:14:00] Shifting from in-the-weeds to strategic leadership

[00:16:00] Using therapy, mentors, and books to grow as a person and CEO

[00:18:00] Importance of boundaries, routines, and emotional check-ins

[00:20:00] Lessons learned from hiring, firing, and rebuilding

[00:22:00] Advice for business owners struggling to scale

[00:24:00] Chris’s biggest mistake: confusing hustle with leadership

[00:26:00] Final thoughts on redefining goals and energy management

  continue reading

108 episodes

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