113. Revolutionizing Tech Support in the Collision Industry with Jason Bartanen
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echnicians are the heartbeat of the collision repair industry, but they’re often underserved when it comes to education, support, and long-term growth. As the demand for skilled labor rises, the need to invest in technician development has never been more urgent.
In this episode, Matt Di Francesco talks with Jason Bartanen, founder of Collision ProAssist and veteran technical educator, about his mission to better support technicians through virtual training, live coaching, and real-time guidance. He shares his vision for a more connected, empowered technician community, and how the industry can step up to support its most vital workforce.
Matt and Jason also talk about:
(02:09) What inspired the launch of Collision ProAssist
(03:36) Why technicians remain the most underserved in the industry
(04:53) How technician training must be tailored to the tools and the car
(07:35) What happens when techs don’t get trained on new equipment
(08:07) Inside the Back Bay program and its community approach
(10:57) Why direct access to tool and product experts matters
(14:37) Why better tech support leads to stronger ROI for the shops
(15.56) The biggest gaps in financial literacy among techs
(24:53) Why a supportive future is key to attracting new techs
(27:52) Why now is the best time to own an independent shop
Connect With Jason Bartanen
Website: https://www.collisionproassist.com/
Email: [email protected]
LinkedIn: https://www.linkedin.com/in/jason-b-bartanen-03519935/
Sign up for Back Bay Free 7-Day Trial (No credit card required)
https://whop.com/collisionproassist/
https://whop.com/backbaytrial/
Connect With Matt DiFrancesco:
(814)201-5855
LinkedIn: Matt DiFrancesco
LinkedIn: High Lift Financial
Facebook: High Lift Financial
Instagram: @high_lift_financial
YouTube: @highliftfinancial
About the guest:
Jason Bartanen is a respected leader in the collision repair industry, with over two decades of experience dedicated to technical education and innovation. Growing up in his family’s body shop, Jason developed a passion for the field early on, which led to a 23-year tenure at I-CAR, where he made significant contributions in technical writing, curriculum development, and building relationships with OEMs.
Today, as the founder of Collision Pro Assist, Jason is focused on empowering technicians through virtual training, live coaching, and his innovative Back Bay subscription model—designed to help shops navigate and apply OEM repair procedures with confidence. His mission is centered on delivering accurate, vetted information to the next generation of collision professionals.
Disclaimer:
All information is obtained from sources deemed reliable, but not guaranteed. No tax or legal advice is given nor intended. Content provided herein or on our website should not be construed as an offer for investment advice or for securities, insurance, or other investment products. Investments involve the risk of loss and are not guaranteed. Consult a qualified legal, tax, accounting, or financial professional before implementing any investments or strategy discussed here.
High Lift Financial is a DBA for DiFrancesco Financial Concierge, LLC. Investment advisory services are provided through Cornerstone Planning Group, LLC, an independent advisory firm registered with the Securities and Exchange Commission.
115 episodes