Repair shop owners today face a new kind of complexity: how to keep up with rapidly advancing vehicle technology without falling behind in training, tools, or talent.

As modern vehicles become “computers on wheels,” the pressure to repair them properly is growing. Systems like ADAS and interconnected sensors demand up-to-date knowledge and precise calibration—raising the stakes for every technician in the bay.

Join Matt Di Francesco and Pam Oakes, SME Auto technical app engineering consultant $ business intelligence, as they explore what it takes to stay ahead in a high-tech repair world—and why elevating the industry's image starts with investing in continuous learning.

Matt and Pam also talk about:

(02:23) The risks body shops face when repair protocols aren’t followed

(03:05) Why body shops should commit to training

(05:24) The worst thing that a technician can ever experience

(07:58) Why ASE Certification matters more than a recommendation

(14:44) Why we won’t see a fully autonomous car in the next 5 years

(23:34) Why today’s technicians are comparable to rocket scientists

(24:12) How younger technicians bring fresh ideas to the shop

(25:10) How can independent shops thrive in the future

(27:46) An important reminder when searching for training online

Connect With Pam Oakes

LinkedIn: https://www.linkedin.com/in/pamoakesase-eet/

Website: https://www.autoINENG.io

Email: [email protected]

Connect With Matt DiFrancesco:

[email protected]

(814)201-5855

LinkedIn: Matt DiFrancesco

LinkedIn: High Lift Financial

Facebook: High Lift Financial

Instagram: @high_lift_financial

Youtube: @highliftfinancial

About the guest:

Pam Oakes is a Subject Matter Expert Consultant in Automotive App Engineering and Business Intelligence at autoINENG.io, where she helps drive innovation across the automotive industry.

With decades of hands-on experience, Pam specializes in ADAS and HVAC systems and serves on the National Science Foundation’s NCAT advisory committee as well as the SAE International Task Force.

In addition to her consulting work, Pam is a developer designer at Automotive Aids, where she and her team hold two pending patents for OEM sensors and have created a nationally recognized invention that is now available in major retail outlets like Ace Hardware.

Pam is passionate about equipping the automotive industry with cutting-edge solutions and sharing her expertise to elevate standards and practices across the field.

Disclaimer:

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High Lift Financial is a DBA for DiFrancesco Financial Concierge, LLC. Investment advisory services are provided through Cornerstone Planning Group, LLC, an independent advisory firm registered with the Securities and Exchange Commission.