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Empowering Frontline Operators with Human-Centric Technology: a Conversation with Natan Linder

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Manage episode 355348719 series 3359477
Content provided by Lean Enterprise Institute. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Lean Enterprise Institute or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Lean practice has always coexisted with technology that enables the human operators to do their job better—in the service of delivering more value with less waste to the customer. But do today’s digitized, information-saturated, workplaces provide so much assistance that the machines actually get in the way? In his new book, Augmented Lean, co-author Natan Linder talks with WLEI host Tom Ehrenfeld about how Tulip, the company he co-founded to provide a “human-centric framework for managing frontline operations,” seeks to delegate technology and improvement to the operators doing the key lean work.

  continue reading

100 episodes

Artwork
iconShare
 
Manage episode 355348719 series 3359477
Content provided by Lean Enterprise Institute. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Lean Enterprise Institute or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Lean practice has always coexisted with technology that enables the human operators to do their job better—in the service of delivering more value with less waste to the customer. But do today’s digitized, information-saturated, workplaces provide so much assistance that the machines actually get in the way? In his new book, Augmented Lean, co-author Natan Linder talks with WLEI host Tom Ehrenfeld about how Tulip, the company he co-founded to provide a “human-centric framework for managing frontline operations,” seeks to delegate technology and improvement to the operators doing the key lean work.

  continue reading

100 episodes

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