In this episode, we pull back the curtain on the world of virtual assistants (VAs) in healthcare. Join us as we chat with Jo, a VA managing a team for a multi-location New Hampshire outpatient practice, and Andre, a core team member at Virtual Rockstar who specializes in finding top-tier VAs.

Discover:

• The Personal Journeys of VAs: Hear directly from Jo and Andre about what led them to this profession and the deep passion that drives their work, from streamlining healthcare operations to connecting talent with life-changing opportunities.
• A Day in the Life: Get a candid look at the daily responsibilities and supervisory roles of VAs, and learn about the hidden tasks that contribute to the seamless operation of a growing company.
• Adapting to American Culture: Understand the nuances and initial challenges VAs face when working with American clients, from communication styles to cultural differences, and how they overcome them.
• Personal and Professional Growth: Explore the profound personal and professional benefits VAs experience in their roles, beyond financial compensation, including empowerment, leadership development, and work-life balance.
• Navigating Challenges: Learn about the biggest hurdles VAs encounter, such as communication barriers, managing expectations between clients and VAs, and avoiding burnout from over-promising.
• What Owners Need to Know: Gain invaluable insights from VAs on how private practice owners can successfully hire and integrate virtual assistants, emphasizing the importance of trust and hiring for potential over just skills.
• AI and the Future of Virtual Assistance: Dive into the "AI vs. VA" debate. Are VAs scared of AI? How are they leveraging artificial intelligence as a powerful tool to enhance productivity, and what roles do they hope AI will never take over?
• Rapid Fire Insights: Quick takeaways on favorite tasks, least favorite tasks, and moments that brought tears of joy or humility.

This episode is a must-listen for anyone considering hiring a virtual assistant, curious about the future of healthcare support, or simply wanting to understand the incredible human beings behind the screens.

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