S2 Ep 51: Hey Siri, Who’s the Best in Town?
Manage episode 501411338 series 3611833
Voice search is no longer optional—it’s rapidly becoming the default for local, task-based queries.
People aren’t browsing when they use voice—they’re deciding. That makes it the highest-intent moment in the customer journey.
Businesses without structured data, clear answers, and conversational content are being skipped over by voice assistants.
This shift is affecting all age groups—not just Gen Z. Even tech-resistant users are embracing voice for convenience.
Local SEO meets AI behavior: Voice assistants lean heavily on Google Business Profiles, schema markup, and structured content to determine what answers to surface.
Your reviews matter more than you think: It’s not just about 5 stars. Voice assistants may reference review language to match queries, meaning what your customers say carries weight.
Content must sound like a conversation: “Residential HVAC efficiency diagnostics” won’t show up in a voice search for “Why is my AC bill so high?” Match how people actually talk.
“If your content doesn’t match how people talk, you’re breaking the connection.”
– Kelly
“You could be the best option in town—but if the structure’s wrong, you won’t even make the list.”
– Jim
“Even in his 60s, my friend only uses voice. It’s not just the kids anymore.”
– John
Audit your website for structured data like schema markup, meta tags, and clearly labeled content sections.
Create conversational FAQs based on real customer questions—aim for natural language, not jargon.
Analyze your reviews to uncover key terms and language patterns, then reflect those phrases in your content.
Use AI tools to test your visibility—ask your own voice assistant a local query and see if your business comes up. If not, reverse-engineer what competitors are doing.
John Maniatis drives the discussion with real-world examples (like that Cooperstown road trip).
Kelly offers tactical insight into structured data and voice readiness.
Jim highlights how user behavior is shifting and why clarity beats cleverness in this space.
51 episodes