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Ever wonder why nobody picks up your calls or reads your emails anymore? In this eye-opening conversation, Aaron Christopher "AC" Evans, founder of DRIPS, reveals why traditional outreach methods are increasingly ineffective in our distraction-filled world.
AC explains how our evolution into an "on-demand society" has fundamentally changed consumer psychology. When everyone is constantly engaged with content they actively choose – from social media to streaming services – traditional push messaging tactics that demand immediate attention are doomed to fail. The stark reality: about 80% of people simply won't answer calls from unknown numbers anymore.
DRIPS has pioneered a different approach through asynchronous, humanized AI conversations. Rather than forcing consumers to stop what they're doing, this technology allows meaningful interactions to unfold over days or even weeks, respecting people's time while still accomplishing business objectives. AC walks us through how their system differs from standard chatbots by interpreting natural language with sophisticated AI while maintaining tight compliance with complex regulatory requirements across healthcare and insurance industries.
The results speak for themselves. One national health insurance provider improved their star ratings from 3 to 4 across all contracts through DRIPS' technology. Another saw a tenfold increase in health risk assessment responses. For businesses struggling with diminishing returns from traditional outreach, AC offers practical advice on getting started – from simple text message "priming" before phone calls to implementing more sophisticated conversational AI. The key insight: when you give consumers a voice and meet them where they are, engagement dramatically improves.
Ready to stop annoying your customers and start having meaningful conversations that drive results? This episode reveals how the future of customer engagement is evolving beyond interruption marketing into thoughtful, AI-powered dialogue that respects consumers while delivering exceptional business outcomes.

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