In mini episode, Ilene Schaffer welcomes back executive coach Harry Hofer for the fourth nudge in this series. Harry introduces the concept of core tension in leadership: the inevitable push and pull between competing priorities like quantity vs. quality, execution vs. engagement, tactical vs. strategic, and short-term vs. long-term goals.

Harry explains that core tension is not a problem to solve but a reality to recognize, monitor, and manage. Drawing on real-world examples, including contact center performance, he shows how focusing too much on one side can cause breakdowns on the other.

Listeners will learn:

• What “core tension” means and why it’s at the heart of every system
• How leaders and coaches can identify when a tension is out of balance
• Open-ended questions to ask instead of making assumptions about priorities
• Ways to engage teams in meaningful discussions about managing tensions together

Tune in to find out what's possible when embrace core tension to lead with clarity and resilience.

- - - - - - -
Learn more about Silicon Valley Change Website | LinkedIn | YouTube
Connect with Ilene Schaffer Website | Instagram | LinkedIn
This show is produced and edited by the team at Palm Tree Pod Co.