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Connecting with Cathy Guske on Adaptability and Member Experience
Manage episode 507134083 series 3382958
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In this episode, we sit down with Cathy Guske, member services director at AIA Virginia, to hear her story of transitioning from a media career to becoming a cornerstone of the association world. With more than 20 years at AIA Virginia, Cathy reflects on what has kept her inspired, from adapting member engagement strategies during the pandemic to making onboarding more personal and impactful. She shares lessons on leadership, the importance of understanding individual member needs, and what she’s learned from working alongside architects.
This episode is sponsored by Hilton Richmond Hotel & Spa / Short Pump.
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