In this episode of Vacation Rentals with John, we’re diving deep into one of the most frustrating realities of hosting — when guests lie just to get a refund.

I’ll break down the most common scam tactics — from false cleanliness complaints to fake pest sightings — and share real-life examples from my own hosting experience. You’ll learn exactly how to document, respond, and escalate issues so you win refund disputes and protect your hard-earned income.

Whether you’ve been burned before or just want to scam-proof your short-term rental business, this episode will give you the confidence and tools to handle any guest who tries to take advantage.

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📧 Got a story about a guest refund scam? Email me at [email protected] — I might feature it on the show!

If you enjoy the show, please rate & review on Spotify or Apple Podcasts — it helps other hosts find this podcast so we can all protect our rentals and profits.