In this episode of V for Visionaries, we’re joined by Nick Forster, Managing Director of Thinking Hat Media, to uncover what it really takes to scale a PR agency in today’s competitive market. Nick dives into the art of hiring the right talent in PR, mastering the balance of client expectations, and the risks of over-promising. He also shares candid insights on how businesses can survive, and even thrive, during economic downturns, along with his secrets to building an impressive client portfolio. From keeping employees engaged to fostering open communication within teams, Nick’s expertise sheds light on creating a resilient and reputable agency. Tune in for a masterclass in scaling success and staying power in the PR world.