Retail Energy Introduction, serves as an introductory guide to the retail energy market for new brokers. This episode explains crucial industry components, such as RTOs/ISOs and their regional differences in managing the electrical grid, followed by the necessity of Letters of Authorization and Exclusivity in energy transactions. Furthermore, it clarifies the dynamics of wholesale energy trading versus the retail market, defines key concepts like load, and elaborates on various energy products including index, NYMEX, basis, green, and true-up options. Finally, it covers essential support services known as ancillary products, the mechanism of pass-through costs, the significance of capacity and related resources (ECRs, RMR), the role of renewable energy certificates (RECs) and portfolio standards (RPS), the process of transmission and the impact of losses, concluding with a glossary of important terms like PLC, PTC, congestion, TDSP, PPTP, TOTS, CRA, GRT, and SUT, and a final message of support for newcomers.