Ep. 07: What Is ROI? And Why It’s Harder to Measure Than You Think
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Summary
“Return on Investment” — it’s one of the most common metrics in business, but also one of the most misunderstood.
In this quick but insightful episode, we unpack the real meaning of ROI, walk through relatable examples, and explore why measuring value isn’t always as simple as it looks on paper. From direct financial gains to hidden efficiencies and fuzzy costs, you’ll walk away better equipped to think critically about ROI in your own work.
What You’ll Learn:
- The basic formula for ROI (and what it really tells you)
- Real-world examples in marketing, operations, and inventory
- What “hidden ROI” is — and why it matters
- When ROI gets complicated (delayed returns, unclear costs)
- Why credibility and storytelling are just as important as the math
Key Takeaways:
- ROI = (Net Benefit ÷ Investment) — but context matters
- Not all returns are financial or immediate
- Be cautious of inflated ROI claims with vague cost bases
- Sometimes the story behind the number is more powerful than the number itself
Mentioned in the Episode:
The ROI Challenge™ Playbook is part of our Continue the Learning series. It challenges participants to track the impact of their decisions and tie learning to real-world outcomes.
Access to the Playbook is provided through CTL email follow-ups for workshop participants.
Ready to rethink ROI?
Listen now and start measuring impact with more clarity — and more credibility.
#BusinessAcumen #TrainingROI #CorporateTraining #LearningAndDevelopment #IncomeOutcome
8 episodes