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Keeping Clients on Track: Retention Tactics That Work During the Holidays

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Manage episode 454950486 series 3447537
Content provided by Martin Harvey. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Martin Harvey or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

The holiday season is hectic — and for many chiropractic patients, health goals can get pushed aside for "more urgent" tasks. In this episode, we unpack the cognitive biases that drive this behavior and explore practical strategies to keep patients engaged in their care.

You'll learn a powerful communication framework that leverages permission and autonomy-affirming language to encourage patients to prioritize their health — without feeling pushy or salesy. Plus, hear about a practice development group offering advanced training to sharpen your communication skills, reduce dropouts, and ensure your patients stay on track, even during the busy time of the year.

If patient retention dips during the holidays, this episode is your playbook for change.

Learn more about Daily Visit Communication 2.0

https://insideoutpractices.thinkific.com/courses/daily-visit

Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0

Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0

Email me - [email protected]

  continue reading

185 episodes

Artwork
iconShare
 
Manage episode 454950486 series 3447537
Content provided by Martin Harvey. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Martin Harvey or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

The holiday season is hectic — and for many chiropractic patients, health goals can get pushed aside for "more urgent" tasks. In this episode, we unpack the cognitive biases that drive this behavior and explore practical strategies to keep patients engaged in their care.

You'll learn a powerful communication framework that leverages permission and autonomy-affirming language to encourage patients to prioritize their health — without feeling pushy or salesy. Plus, hear about a practice development group offering advanced training to sharpen your communication skills, reduce dropouts, and ensure your patients stay on track, even during the busy time of the year.

If patient retention dips during the holidays, this episode is your playbook for change.

Learn more about Daily Visit Communication 2.0

https://insideoutpractices.thinkific.com/courses/daily-visit

Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0

Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0

Email me - [email protected]

  continue reading

185 episodes

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