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Content provided by Laura Duncan and Brian Freise, Laura Duncan, and Brian Freise. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Laura Duncan and Brian Freise, Laura Duncan, and Brian Freise or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
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(Ep. 20) The Compassion Method in the Marketplace

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Manage episode 333230950 series 2874372
Content provided by Laura Duncan and Brian Freise, Laura Duncan, and Brian Freise. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Laura Duncan and Brian Freise, Laura Duncan, and Brian Freise or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

In this episode of Triggered and True, Brian and Laura discuss:

  • A listener-question on the gift of enough and the role of protection in one’s journey
  • In the face of the “results matter” mindset in the workplace, how do we live Laura’s truth that “What you do matters, who you are matters more?" How do we navigate this as an employer?
  • Common triggers that come up in the workplace and how to identify them
  • How do we find health amid the lack of protection and security on our career journey?
  • The psychology of customer service and its tendency to fawn
  • Especially in the food service industry, how do we recognize the opportunity to bring comfort to ourselves in a moment of challenge, fear, or frustration?
  • The context of a “shame-high” especially in the marketplace
  • How do we navigate the pain and triggers of others while helping them to make a decision? What’s the impact of pain and fear in the sales process?

You can submit a question for a future podcast episode at https://www.triggeredandtrue.com/ask.

  continue reading

58 episodes

Artwork
iconShare
 
Manage episode 333230950 series 2874372
Content provided by Laura Duncan and Brian Freise, Laura Duncan, and Brian Freise. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Laura Duncan and Brian Freise, Laura Duncan, and Brian Freise or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

In this episode of Triggered and True, Brian and Laura discuss:

  • A listener-question on the gift of enough and the role of protection in one’s journey
  • In the face of the “results matter” mindset in the workplace, how do we live Laura’s truth that “What you do matters, who you are matters more?" How do we navigate this as an employer?
  • Common triggers that come up in the workplace and how to identify them
  • How do we find health amid the lack of protection and security on our career journey?
  • The psychology of customer service and its tendency to fawn
  • Especially in the food service industry, how do we recognize the opportunity to bring comfort to ourselves in a moment of challenge, fear, or frustration?
  • The context of a “shame-high” especially in the marketplace
  • How do we navigate the pain and triggers of others while helping them to make a decision? What’s the impact of pain and fear in the sales process?

You can submit a question for a future podcast episode at https://www.triggeredandtrue.com/ask.

  continue reading

58 episodes

All episodes

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