We’re closing out Season 2 of the Transmission Control podcast with Joi A. McMillon, whose bold, visual posts on survey readiness have taken IP social media by storm. In this episode, Joi breaks down her “everyday readiness” playbook—showing how IPs can move from reactive prep to proactive excellence long before surveyors arrive. She shares how just-in-time training, focused micro-audits, and night/weekend coverage can become lasting habits that drive safer outcomes year-round. You’ll hear real tactics for engaging reluctant staff (including turning low performers into “secret shoppers”), building a just culture that encourages reporting, and keeping patient safety front and center. If you’re ready to trade survey stress for steady success, this episode is your roadmap to survey excellence!

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