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Content provided by Greg Allan: Business Podcast For Construction and Trade Entrepreneurs, Greg Allan: Business Podcast For Construction, and Trade Entrepreneurs. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Greg Allan: Business Podcast For Construction and Trade Entrepreneurs, Greg Allan: Business Podcast For Construction, and Trade Entrepreneurs or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
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Trade Business Secrets - Customer Curiosity with Coach Leanne

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Manage episode 454564523 series 3286757
Content provided by Greg Allan: Business Podcast For Construction and Trade Entrepreneurs, Greg Allan: Business Podcast For Construction, and Trade Entrepreneurs. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Greg Allan: Business Podcast For Construction and Trade Entrepreneurs, Greg Allan: Business Podcast For Construction, and Trade Entrepreneurs or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this week's episode, Greg and Tradies Success Coach Leanne explore:

  • the importance of understanding the customer journey in business
  • Leanne's professional background and journey into coaching
  • the common challenges faced by sole traders
  • the fears associated with hiring and leadership

They emphasise the need for community support and the significance of finding mentors who understand the unique challenges of business ownership.

In this conversation, Leanne and Greg discuss the complexities of business growth, focusing on the importance of strategic hiring, understanding one's role as a business owner, and the evolution of leadership dynamics. They emphasise the need for intentional hiring practices, the significance of mapping the customer journey, and how effective leadership can enhance customer experience and operational efficiency.

  continue reading

175 episodes

Artwork
iconShare
 
Manage episode 454564523 series 3286757
Content provided by Greg Allan: Business Podcast For Construction and Trade Entrepreneurs, Greg Allan: Business Podcast For Construction, and Trade Entrepreneurs. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Greg Allan: Business Podcast For Construction and Trade Entrepreneurs, Greg Allan: Business Podcast For Construction, and Trade Entrepreneurs or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this week's episode, Greg and Tradies Success Coach Leanne explore:

  • the importance of understanding the customer journey in business
  • Leanne's professional background and journey into coaching
  • the common challenges faced by sole traders
  • the fears associated with hiring and leadership

They emphasise the need for community support and the significance of finding mentors who understand the unique challenges of business ownership.

In this conversation, Leanne and Greg discuss the complexities of business growth, focusing on the importance of strategic hiring, understanding one's role as a business owner, and the evolution of leadership dynamics. They emphasise the need for intentional hiring practices, the significance of mapping the customer journey, and how effective leadership can enhance customer experience and operational efficiency.

  continue reading

175 episodes

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