The American healthcare system is one of the most innovative in the world. But it’s also riddled with complex challenges, such as access to affordable medications, inefficiency and administrative burdens, and communication barriers between providers. There’s clearly a better way—and at Surescripts, we have a unique sightline into what that may be. In this series, host Melanie Marcus, Chief Marketing Officer of Surescripts, sits down with today’s most inspiring and innovative leaders in healt ...
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TownHall: The Human Side of AI - Creating a Culture of Tech Confidence with Molly Zimmer
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Manage episode 485138569 series 2286565
Content provided by This Week Health. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by This Week Health or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
May 27, 2025: Molly Zimmer, Director of Emerging Technologies and Artificial Intelligence at St. Luke's Health System, discusses how their AI class has attracted thousands of voluntary participants. Molly reveals her team's philosophy of making "new and scary feel like business as usual" through hands-on learning experiences with Microsoft Copilot, where teams tackle real pain points together. They unpack the critical balance between AI's capabilities and human accountability in healthcare, the strategic value of team-based training to create "behavior contagion," and how ambient documentation gives physicians back their freedom of choice in how they spend their time. Key Points:
X: This Week Health LinkedIn: This Week Health Donate: Alex’s Lemonade Stand: Foundation for Childhood Cancer
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- 03:24 Hands-On AI Learning
- 05:31 Balancing AI Excitement and Concerns
- 12:55 Historical AI and Future Directions
- 22:17 St. Luke's Culture of Innovation and Change
- 26:12 Lightning Round
X: This Week Health LinkedIn: This Week Health Donate: Alex’s Lemonade Stand: Foundation for Childhood Cancer
248 episodes
MP3•Episode home
Manage episode 485138569 series 2286565
Content provided by This Week Health. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by This Week Health or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
May 27, 2025: Molly Zimmer, Director of Emerging Technologies and Artificial Intelligence at St. Luke's Health System, discusses how their AI class has attracted thousands of voluntary participants. Molly reveals her team's philosophy of making "new and scary feel like business as usual" through hands-on learning experiences with Microsoft Copilot, where teams tackle real pain points together. They unpack the critical balance between AI's capabilities and human accountability in healthcare, the strategic value of team-based training to create "behavior contagion," and how ambient documentation gives physicians back their freedom of choice in how they spend their time. Key Points:
X: This Week Health LinkedIn: This Week Health Donate: Alex’s Lemonade Stand: Foundation for Childhood Cancer
…
continue reading
- 03:24 Hands-On AI Learning
- 05:31 Balancing AI Excitement and Concerns
- 12:55 Historical AI and Future Directions
- 22:17 St. Luke's Culture of Innovation and Change
- 26:12 Lightning Round
X: This Week Health LinkedIn: This Week Health Donate: Alex’s Lemonade Stand: Foundation for Childhood Cancer
248 episodes
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