In this continuation of our AI Playbook series, Justin Barnes welcomes back Jake Reid to explore Principles 6–10 for deploying responsible, effective, and scalable AI strategies in healthcare and beyond.

This episode focuses on taking AI from pilot to platform — with lessons drawn from real-world use cases and advisory work across health systems, startups, and enterprise.

Topics include:

• How to scale AI with the right strategy, people, and infrastructure

• The rise of personalized, predictive workflows across clinical settings

• Ambient listening and the next-gen virtual assistant experience

• Why every organization needs a “safe sandbox” for experimentation

• A full 10-point AI Playbook checklist — ready to implement

Whether you're launching your first AI use case or refining adoption across departments, this episode offers practical guidance for leaders at any stage of the journey.