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Learning How To Lead Through Service with Ben Shrewsbury
Manage episode 484259854 series 3658007
Join hosts Garrett and Nolan Clay Rogers on the Think Biz podcast as they sit down with Ben Shrewsbury of Squared Away Mortgage. A veteran who served 10 years in the Army Infantry, Ben brings his "squared away" approach to the mortgage and lending industry, where he's been for 21 years. Learn how Ben's journey, starting with helping his soldiers navigate financial challenges, evolved into a passion for educating clients and simplifying the often-confusing world of mortgages.
In this episode, Ben tackles common misunderstandings, explaining why focusing solely on the interest rate isn't the full picture and clarifying requirements beyond the traditional 20% down payment. He shares insights into the Squared Away Mortgage difference, highlighting their educational focus, competitive rates as a small business, and their commitment to being a relational partner rather than just transactional. Ben also offers valuable advice for entrepreneurs on building resilience, continuous improvement, the importance of trust and rapport, and why a service-first mindset is crucial. Discover how Ben and his team view helping clients secure a home as being a part of the single largest investment and a significant emotional journey in their lives. Plus, hear what major "cardinal rule" clients sometimes break during the process and how Squared Away Mortgage aims for a swift 22-day closing average.
Whether you're navigating the mortgage process yourself or looking for inspiration from a service-driven entrepreneur, this episode is packed with valuable takeaways.
Connect with Ben Shrewsbury and Squared Away Mortgage:
• Website: squaredawaymortgage.com
• Phone (call or text): 405-332-7255
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