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EP4 - When Generational Differences Hold Your Vet Clinic Back
Manage episode 523599876 series 3702145
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In this episode of The VetPractice Playbook, the crew breaks down a tricky listener question about change that involves family, psychological safety, resistance, and so much more!
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Timestamps
00:00 Intro
04:25 The Concept of Change
05:35 What Are The Main Components of Change
07:52 Loss Aversion Bias
10:21 Autonomy and Involvement
13:13 Psychological Safety
19:39 Starting Small & Celebrating
20:18 Jon’s Experience
22:55 How To Start With Change
25:23 The Training Side of Things
26:58 Dealing with Resistance
28:50 Listener Inquiries
42:35 Outro
Chapters
1. Intro (00:00:00)
2. The Concept of Change (00:04:25)
3. What Are The Main Components of Change (00:05:35)
4. Loss Aversion Bias (00:07:51)
5. Autonomy and Involvement (00:10:20)
6. Psychological Safety (00:13:14)
7. Starting Small & Celebrating (00:19:38)
8. Jon’s Experience (00:20:18)
9. How To Start With Change (00:22:54)
10. The Training Side of Things (00:25:23)
11. Dealing with Resistance (00:26:56)
12. Listener Inquiries (00:28:52)
13. Outro (00:42:38)
4 episodes
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