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Ep. 17 - Say What You Mean Without Starting a War: Communication Skills That Are Game Changers

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Manage episode 504036637 series 3663879
Content provided by Dr. George Vergolias. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dr. George Vergolias or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

In this episode of 'The Unstressed Exec,' Dr. George Vergolias, an executive and resilience coach and forensic psychologist, dives into part three of the Conflict Mastery series, focusing on communication.

He emphasizes the importance of expressing truth clearly and assertively without escalating into conflict. Dr. Vergolias discusses the 'Four Horsemen of Communication' identified by the Gottmans: criticism, defensiveness, contempt, and stonewalling, and how to replace these with positive habits. He also describes the importance of moving from passive or aggressive communication styles to assertive communication, using tools like the 'I Statement' formula and active listening to foster better understanding.

Additionally, Dr. Vergolias provides strategies for repairing communication breakdowns and handling high-conflict conversations with extra care. Key takeaways include the importance of training in communication skills, replacing negative habits with positive ones, and prioritizing repair over perfection in relationships.

00:00 Introduction to Conflict Mastery

01:48 Understanding Communication Breakdown

01:55 The Four Horsemen of Communication

02:53 Replacing Negative Habits

03:36 Assertive Communication Styles

05:42 Using 'I' Statements Effectively

07:41 The Power of Listening

11:04 Repairing Broken Communication

12:40 Handling High Conflict Conversations

17:23 Key Takeaways and Conclusion

About the Host – The Unstressed Exec

Meet Dr. George Vergolias — a clinical and forensic corporate psychologist turned executive coach with 20+ years at the intersection of leadership, mental resilience, and high performance. George has advised Fortune 500 companies, guided C-suite leaders through crisis, and coached high-achievers to reclaim clarity, calm, and purpose without losing their edge.

On The Unstressed Exec, George brings powerful insights from the boardroom to the mic — helping leaders navigate stress, burnout, conflict, and transformation with practical tools and no-BS wisdom.

If you're ready to lead with strength and sanity, tune in. And when you're ready to go deeper, reach out for one-on-one executive or leadership coaching. This isn’t therapy — it’s your next level. Let’s build the life and leadership you actually want.

🎯 Listen. Grow. Lead — at The Unstressed Exec

📩 Stay Connected: Website: www.theunstressedexec.com

Instagram: https://www.instagram.com/the.unstressed.exec

TikTok: https://www.tiktok.com/@the.unstressed.exec

Facebook: https://www.facebook.com/the.unstressed.exec

YouTube: https://www.youtube.com/@The_Unstressed_Exec

If you like The Unstressed Exec podcast please leave me a review and rate!

For more info on my coaching services, keynote speaking and guest speaker/podcast opportunities, please visit my website at: www.theunstressedexec.com

  continue reading

18 episodes

Artwork
iconShare
 
Manage episode 504036637 series 3663879
Content provided by Dr. George Vergolias. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dr. George Vergolias or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

In this episode of 'The Unstressed Exec,' Dr. George Vergolias, an executive and resilience coach and forensic psychologist, dives into part three of the Conflict Mastery series, focusing on communication.

He emphasizes the importance of expressing truth clearly and assertively without escalating into conflict. Dr. Vergolias discusses the 'Four Horsemen of Communication' identified by the Gottmans: criticism, defensiveness, contempt, and stonewalling, and how to replace these with positive habits. He also describes the importance of moving from passive or aggressive communication styles to assertive communication, using tools like the 'I Statement' formula and active listening to foster better understanding.

Additionally, Dr. Vergolias provides strategies for repairing communication breakdowns and handling high-conflict conversations with extra care. Key takeaways include the importance of training in communication skills, replacing negative habits with positive ones, and prioritizing repair over perfection in relationships.

00:00 Introduction to Conflict Mastery

01:48 Understanding Communication Breakdown

01:55 The Four Horsemen of Communication

02:53 Replacing Negative Habits

03:36 Assertive Communication Styles

05:42 Using 'I' Statements Effectively

07:41 The Power of Listening

11:04 Repairing Broken Communication

12:40 Handling High Conflict Conversations

17:23 Key Takeaways and Conclusion

About the Host – The Unstressed Exec

Meet Dr. George Vergolias — a clinical and forensic corporate psychologist turned executive coach with 20+ years at the intersection of leadership, mental resilience, and high performance. George has advised Fortune 500 companies, guided C-suite leaders through crisis, and coached high-achievers to reclaim clarity, calm, and purpose without losing their edge.

On The Unstressed Exec, George brings powerful insights from the boardroom to the mic — helping leaders navigate stress, burnout, conflict, and transformation with practical tools and no-BS wisdom.

If you're ready to lead with strength and sanity, tune in. And when you're ready to go deeper, reach out for one-on-one executive or leadership coaching. This isn’t therapy — it’s your next level. Let’s build the life and leadership you actually want.

🎯 Listen. Grow. Lead — at The Unstressed Exec

📩 Stay Connected: Website: www.theunstressedexec.com

Instagram: https://www.instagram.com/the.unstressed.exec

TikTok: https://www.tiktok.com/@the.unstressed.exec

Facebook: https://www.facebook.com/the.unstressed.exec

YouTube: https://www.youtube.com/@The_Unstressed_Exec

If you like The Unstressed Exec podcast please leave me a review and rate!

For more info on my coaching services, keynote speaking and guest speaker/podcast opportunities, please visit my website at: www.theunstressedexec.com

  continue reading

18 episodes

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