In this episode of the Two Piers Podcast, host Erica D’Eramo sits down with Erika Pherson, Founder and CEO of The Collective Concierge, to explore why administrative support is essential for professional success.

Erika shares her journey from “doing it all” to building a company that helps entrepreneurs and executives streamline their workloads through high-level administrative support, process optimization, and project management. Together, Erica and Erika unpack the challenges of asking for help, the value of delegation, and the systems that make it work.

Listeners will learn practical strategies for identifying which tasks to delegate, building trust with support professionals, and finding the right match to maximize productivity. Erika also explains how effective support goes beyond task execution to provide thought partnership and fresh perspectives.

Key Takeaways:

• Why leaders struggle with delegation—and how to overcome it
• A simple framework for evaluating which tasks to delegate
• How systems and regular communication create trust and efficiency
• The importance of chemistry in professional support relationships
• How thought partnership can elevate decision-making and strategy

Resources & Links:

• Learn more about The Collective Concierge: www.thecollectiveconcierge.com
• Instagram: the_collective_concierge

🎧 Listen now and discover how delegating well can free your time, energy, and focus for the work that matters most.