RPA to AI: How Chick-fil-A’s Treasury Is Orchestrating the Next Tech Leap
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Craig Jeffery talks with Steven Peterson of Chick-fil-A about their journey from RPA to APIs to agent-based AI. They discuss use cases in bank connectivity, forecasting, and document summarization, as well as the progression from bots to orchestration. How does a lean treasury team innovate at scale? Listen in to hear how curiosity and strategy are driving real transformation.
AI in Treasury & Finance: https://strategictreasurer.com/2025-ai-survey/
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