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CX leader Camille E. Acey on the evolving dynamics in customer service
Manage episode 394773553 series 1321127
Content provided by [email protected]. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by [email protected] or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
CX expert Camille E. Acey joins us to explore the ever-changing landscape of the industry: from embracing AI and automation to managing teams in a time with layoffs, we’re delving into the nitty gritty of balancing the needs of different customers with the constraints of limited resources.
Watch on YouTube: https://www.youtube.com/watch?v=OpXJANfwwIA
Read a transcript: https://www.intercom.com/blog/videos/cx-camille-acey-on-customer-care
Say hi on:
Twitter: https://twitter.com/intercom
LinkedIn: https://www.linkedin.com/company/intercom/
www.intercom.com
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
467 episodes
CX leader Camille E. Acey on the evolving dynamics in customer service
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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Manage episode 394773553 series 1321127
Content provided by [email protected]. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by [email protected] or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
CX expert Camille E. Acey joins us to explore the ever-changing landscape of the industry: from embracing AI and automation to managing teams in a time with layoffs, we’re delving into the nitty gritty of balancing the needs of different customers with the constraints of limited resources.
Watch on YouTube: https://www.youtube.com/watch?v=OpXJANfwwIA
Read a transcript: https://www.intercom.com/blog/videos/cx-camille-acey-on-customer-care
Say hi on:
Twitter: https://twitter.com/intercom
LinkedIn: https://www.linkedin.com/company/intercom/
www.intercom.com
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
467 episodes
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Similar to The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
The power of Data is undeniable. And unharnessed - it’s nothing but chaos. Making data your ally. Using it to lead with confidence and clarity. Host Jess Carter is solving problems in real-time to reveal what’s possible. Helping communities and people thrive. This is Data Driven Leadership, a show brought to you by Resultant.
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continue reading
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Every Day Is Saturday Podcast For Motivation, Inspiration And Success
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