What should you really be asking during your interview as a tech leader? And once you land the role, how do you manage expectations, reduce technical debt, and make meaningful impact fast?

In this episode, Justin Nguyen, Technology Director of Enterprise Data & Analytics at Home Depot, shares hard-won insights from his recent leadership transitions. From assessing team maturity to setting realistic AI expectations, we unpack the tactical and strategic moves leaders need to thrive in the first 180 days of a new role.

💡 Key Takeaways:

Interview the Company Like a Pro: Ask about key initiatives, maturity of the org, and how they attract top talent—not just the role’s scope.

Manage Expectations with Data: Use metrics and storytelling to align stakeholder expectations with technical realities.

Build Trust First: Quick wins, especially those that align with long-term goals, are essential for establishing credibility early.

Data's Real Value is Trust: The true measure of data success is stakeholder trust and consistent usage.

Balance Training vs. Hiring: When evolving your team, identify real skill gaps and be transparent to maintain trust.

⏱️ Timestamped Highlights:

[01:18] – Three things to assess in interviews: org maturity, domain readiness, and team strength

[03:30] – Why the presence of technical/data debt should be expected—not feared

[06:28] – Aligning stakeholder expectations with reality to reduce frustration

[09:27] – The real AI question: what not to do with it

[11:17] – Spotting leadership dynamics during interviews

[14:16] – Measuring your own leadership ROI in the first 90–180 days

[17:19] – Short-term wins that support long-term strategic goals

[19:44] – Measuring success in data through usage and trust

[22:19] – Balancing team upskilling, outside hiring, and consulting

🔖 Quote of the Episode:

“Frustration is the delta between expectations and reality. The greater the gap, the greater the frustration. Your job is to close that gap.” – Justin Nguyen