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How to Build an Agentic AI Operating Model (263)

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Manage episode 513371430 series 2809700
Content provided by Jeffrey Towson. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jeffrey Towson or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

This week’s podcast is a plan for building an Agentic AI operating model.

You can listen to this podcast here, which has the slides and graphics mentioned. Also available at iTunes and Google Podcasts.

Here is the link to the TechMoat Consulting.

Here is the link to our Tech Tours.

Here are the mentioned articles. A lot of this thinking is from these McKinsey articles.

Here are the building blocks for an Agentic AI Operating Model:

  • Operating model. Based on AI-first work flows. With agent teams as the building blocks. Plus orchestration of agent teams.
  • Hybrid workforce, with new talent profiles.
  • Technology and data
  • Governance

-----------

I am a consultant and keynote speaker on how to accelerate growth with improving customer experiences (CX) and digital moats.

I am a partner at TechMoat Consulting, a consulting firm specialized in how to increase growth with improved customer experiences (CX), personalization and other types of customer value. Get in touch here.

I am also author of the Moats and Marathons book series, a framework for building and measuring competitive advantages in digital businesses.

This content (articles, podcasts, website info) is not investment, legal or tax advice. The information and opinions from me and any guests may be incorrect. The numbers and information may be wrong. The views expressed may no longer be relevant or accurate. This is not investment advice. Investing is risky. Do your own research.

Support the show

  continue reading

263 episodes

Artwork
iconShare
 
Manage episode 513371430 series 2809700
Content provided by Jeffrey Towson. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jeffrey Towson or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

This week’s podcast is a plan for building an Agentic AI operating model.

You can listen to this podcast here, which has the slides and graphics mentioned. Also available at iTunes and Google Podcasts.

Here is the link to the TechMoat Consulting.

Here is the link to our Tech Tours.

Here are the mentioned articles. A lot of this thinking is from these McKinsey articles.

Here are the building blocks for an Agentic AI Operating Model:

  • Operating model. Based on AI-first work flows. With agent teams as the building blocks. Plus orchestration of agent teams.
  • Hybrid workforce, with new talent profiles.
  • Technology and data
  • Governance

-----------

I am a consultant and keynote speaker on how to accelerate growth with improving customer experiences (CX) and digital moats.

I am a partner at TechMoat Consulting, a consulting firm specialized in how to increase growth with improved customer experiences (CX), personalization and other types of customer value. Get in touch here.

I am also author of the Moats and Marathons book series, a framework for building and measuring competitive advantages in digital businesses.

This content (articles, podcasts, website info) is not investment, legal or tax advice. The information and opinions from me and any guests may be incorrect. The numbers and information may be wrong. The views expressed may no longer be relevant or accurate. This is not investment advice. Investing is risky. Do your own research.

Support the show

  continue reading

263 episodes

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