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How Artificial Intelligence Is Transforming Business Travel

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Manage episode 492354182 series 3361411
Content provided by Skift. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Skift or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Host Seth Borko is joined by Amadeus' Head of Research and AI Center of Excellence, Rodrigo Acuna Agost, and Marilyn Markham, VP of AI & Automation Strategy at American Express Global Business Travel.

Both panelists emphasized that agentic AI — autonomous systems that pursue a goal and interact with their environment — is the hottest trend in travel technology. Markham highlighted that it goes beyond “talking” AI to AI that takes action, describing it as giving a talker a toolbox. Acuna Agost echoed this by defining agentic AI as combining autonomy, interaction, and mission-driven action, which unlocks many new possibilities.

Stay up to date with everything that's happening with artificial intelligence and travel at our AI travel hub.

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Subscribe to @SkiftNews and never miss an update from the travel industry.

  continue reading

278 episodes

Artwork
iconShare
 
Manage episode 492354182 series 3361411
Content provided by Skift. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Skift or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Host Seth Borko is joined by Amadeus' Head of Research and AI Center of Excellence, Rodrigo Acuna Agost, and Marilyn Markham, VP of AI & Automation Strategy at American Express Global Business Travel.

Both panelists emphasized that agentic AI — autonomous systems that pursue a goal and interact with their environment — is the hottest trend in travel technology. Markham highlighted that it goes beyond “talking” AI to AI that takes action, describing it as giving a talker a toolbox. Acuna Agost echoed this by defining agentic AI as combining autonomy, interaction, and mission-driven action, which unlocks many new possibilities.

Stay up to date with everything that's happening with artificial intelligence and travel at our AI travel hub.

Connect with Skift
LinkedIn: https://www.linkedin.com/company/skift/
WhatsApp: https://whatsapp.com/channel/0029VaAL375LikgIXmNPYQ0L/
Facebook: https://facebook.com/skiftnews
Instagram: https://www.instagram.com/skiftnews/
Threads: https://www.threads.net/@skiftnews
Bluesky: https://bsky.app/profile/skiftnews.bsky.social
X: https://twitter.com/skift
Subscribe to @SkiftNews and never miss an update from the travel industry.

  continue reading

278 episodes

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