Chief Heart Officer Claude Silver (VaynerMedia/VaynerX) joins Michelle to unpack why the real “seismic shift” at work is bringing our humanity back. From emotional intelligence and psychological safety to trust, belonging, and authentic leadership, Claude lays out a practical roadmap leaders can use today—especially with Gen Z and Gen Alpha demanding purpose, flexibility, and voice. Claude shares her non-linear journey to becoming a Chief Heart Officer, the three-part structure of her book Be Yourself at Work (you → team → culture), and tangible moves to show up with heart—starting with knowing your non-negotiables and strengths. If you’re trying to attract and retain top talent, reduce burnout, and build a culture where people actually want to stay, this conversation is your playbook.

Chapters
00:01 — Welcome & You → Team → Culture Framework
02:49 — Gen Z & Gen Alpha at Work
05:06 — Why Old Playbooks Fail
05:57 — The Splinter Analogy
06:52 — Building Trust & Belonging
07:19 — Psychological Safety in Hybrid Work
10:36 — Autonomy, Flexibility & Hybrid
10:45 — Feedback Without Fear
12:01 — Emotional Optimism: The Success Recipe
14:40 — Self-Awareness as a Leader
32:01 — Closing Takeaways from Claude

Special thanks to our friend Brian Wayy for the theme music this season!
Track Title: My Heart's On Fire

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