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Content provided by Kristen Doyle, TPT seller, SEO coach, and web designer, Kristen Doyle, TPT seller, SEO coach, and Web designer. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Kristen Doyle, TPT seller, SEO coach, and web designer, Kristen Doyle, TPT seller, SEO coach, and Web designer or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
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143. Customer Complaints are Good for Business... If You Handle Them Right

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Manage episode 477181677 series 3364060
Content provided by Kristen Doyle, TPT seller, SEO coach, and web designer, Kristen Doyle, TPT seller, SEO coach, and Web designer. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Kristen Doyle, TPT seller, SEO coach, and web designer, Kristen Doyle, TPT seller, SEO coach, and Web designer or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Send us a text! (Your number stays private)

As a digital product creator, I know the heart-racing moment when a customer feedback notification pops up. If it’s positive, great! If it’s negative, well, it might be just enough to send you into an all-day spiral. But guess what? Negative reviews aren’t the business-killer you might think they are! Over the years, I’ve learned that customer reviews aren’t something to fear, but an opportunity for growth.

In this episode, I want to help you rethink everything you know about customer feedback. From mindset shifts that can save your sanity to practical tips for turning criticism into opportunity, I’ll break down the art of handling reviews like a pro. You’ll learn how to protect your mental space, respond strategically, and use feedback as a powerful tool for business growth.

If you’re an online entrepreneur tired of letting customer reviews amp up your anxiety, this episode will be a game-changer. I hope it helps to transform your relationship with feedback, showing that every review - good or bad - is just another stepping stone on your path to success. Get ready to change how you see customer feedback forever!

01:57 - Three mindset shifts that will totally change how you look at customer reviews

06:03 - Practical ways to keep negative feedback from ruining your whole day (or week!)

13:59 - How to respond to feedback effectively, and when you shouldn’t respond at all

19:59 - Tips for turning customer feedback into a great business asset

Links & Resources:

Show Notes: https://kristendoyle.co/episode143

Tired of constantly hustling to sell your digital products? Check out my free 19-minute training where I show you how to turn all those products you already have into a profitable, automated business.

Get more freedom and less stress ➡️ watch now at kristendoyle.co/training

Check out my Everything Page at https://kristendoyle.co/everything

  continue reading

156 episodes

Artwork
iconShare
 
Manage episode 477181677 series 3364060
Content provided by Kristen Doyle, TPT seller, SEO coach, and web designer, Kristen Doyle, TPT seller, SEO coach, and Web designer. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Kristen Doyle, TPT seller, SEO coach, and web designer, Kristen Doyle, TPT seller, SEO coach, and Web designer or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Send us a text! (Your number stays private)

As a digital product creator, I know the heart-racing moment when a customer feedback notification pops up. If it’s positive, great! If it’s negative, well, it might be just enough to send you into an all-day spiral. But guess what? Negative reviews aren’t the business-killer you might think they are! Over the years, I’ve learned that customer reviews aren’t something to fear, but an opportunity for growth.

In this episode, I want to help you rethink everything you know about customer feedback. From mindset shifts that can save your sanity to practical tips for turning criticism into opportunity, I’ll break down the art of handling reviews like a pro. You’ll learn how to protect your mental space, respond strategically, and use feedback as a powerful tool for business growth.

If you’re an online entrepreneur tired of letting customer reviews amp up your anxiety, this episode will be a game-changer. I hope it helps to transform your relationship with feedback, showing that every review - good or bad - is just another stepping stone on your path to success. Get ready to change how you see customer feedback forever!

01:57 - Three mindset shifts that will totally change how you look at customer reviews

06:03 - Practical ways to keep negative feedback from ruining your whole day (or week!)

13:59 - How to respond to feedback effectively, and when you shouldn’t respond at all

19:59 - Tips for turning customer feedback into a great business asset

Links & Resources:

Show Notes: https://kristendoyle.co/episode143

Tired of constantly hustling to sell your digital products? Check out my free 19-minute training where I show you how to turn all those products you already have into a profitable, automated business.

Get more freedom and less stress ➡️ watch now at kristendoyle.co/training

Check out my Everything Page at https://kristendoyle.co/everything

  continue reading

156 episodes

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